Support — Contact
Talk to
Talk to
a human.
Questions about an order, a bike, or a part — email us or drop a message below. Replies come from people who actually ride these bikes, usually within one business day.
Real people, no bots
Usually reply in 1 business day
One inbox for everything
01 — PICK A CHANNEL
Two ways in.
Both work.
Email lands in the same inbox as the form — use whichever is easier. Include your order number if you have one; it speeds everything up.
01
Email us
Orders, shipping, warranty, spare parts, ride advice — one address for everything:
02
Message us
Use the form below — it goes straight to the same support inbox, no account needed.
02 — MESSAGE US
Send it.
We'll answer.
Dealers and wholesale inquiries: head to Become a Dealer instead — that queue moves faster.
Rather see one
in person?
Dealers across the U.S. will hand you a helmet
Free U.S. shipping · 1-year warranty · 14-day returns