Talk to
us.
Questions about an order, a bike, or a part — call, email us or drop a message below. The phone is answered around the clock by Alex, our AI assistant; email replies come from people who actually ride these bikes, usually within one business day.
Three ways in.
All work.
Call for quick answers any time. Email and the form land in the same inbox — include your order number if you have one; it speeds everything up.
Call us
Product questions, shipping, returns and warranty basics, any time of day. The line is answered by Alex, our AI assistant; anything it can't settle, it takes your details and a person emails you back.
Email or message us
Orders, shipping, warranty, spare parts, ride advice — one address for everything. The form below lands in the same inbox, no account needed.
Send it.
We'll answer.
Dealers and wholesale inquiries: head to Become a Dealer instead — that queue moves faster.