Free Shipping, Lower 48 + DC · 1-Year WarrantyExcludes Eagle front wheel ($22.05 shipping).
Review history

Every review,
by model.

Customer reviews collected through Judge.me since 2021, grouped by model and sorted newest first. Every star rating is shown. Many of these bikes are no longer sold, so check each review’s model and date before comparing it with today’s lineup.

All star ratings shown Grouped by model Date and source on every review
01 — CUSTOMER REVIEWS

Reviews by
model.

Snapshot compiled November 11, 2026. Reviews submitted after that date appear on each product page first.

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Bikes we sell now

Reviews of the current Storm, S1 and Pegasus Lite.

Snapcycle StormSold now2 reviews · 5.0 average · 2023–2024
5★24★03★02★01★0
★★★★★

Incredible E-Bike

This bike is a BEAST. Very easy to assemble and feels smooth, powerful, and comfortable while riding. Would absolutely recommend.

Photo from STACEY Y.’s review
STACEY Y. · Verified buyer · Requested by email after delivery · Reviewer received a coupon for a future purchase
★★★★★

Snapcycle Storm

After extensive research, I decided to purchase the storm. The bike impressed me more than I expected. Snapcycle did a great job designing this one. Full suspension, bike motor cycle headlight with a built in electric horn, step through frame, Shimano gears, saddle seat, rear rack, 45 mile range, 28 mile top speed and the list goes on. The best part is the price point. No other manufacturer has put this many features in an eBike at half the cost of others.

Photo from Joseph N.’s review
Joseph N. · Verified buyer · Requested by email after delivery · Reviewer received a coupon for a future purchase
Snapcycle S1Sold now52 reviews · 4.8 average · 2021–2024
5★494★03★02★11★2
★★★★★

Wow!!

Epic bike! Much love

Photo from gregory d.’s review
gregory d. · Verified buyer · Requested by email after delivery · Reviewer received a coupon for a future purchase
★★★★★

Nice Bike

I have had my S1 for a few weeks and been riding it daily. So far everything is working perfectly. The bike seems to be extremely well engineered.

At first the weight (68lbs) was intimidating and I was worried about riding. After you actually take off the bike handles great and the weight is not even an issue. The hardest part is stopping and knowing when to hit the brakes and put your feet down.

I am 6’3” and 220lbs and the bike has no struggles going up hills. Pedaling on this bike is not like on a regular bike. You are basically just ghost-pedaling to keep the pedals spinning with almost no resistance in order to keep the pedal assist activated. No need to fully extend your legs like on a regular bike. Just put the seat at a comfortable and safe height. I find I’m usually using throttle only most of the time anyways.

This S1 is my first e-bike so I can’t compare it to others but at this point I am very satisfied. It’s fun to ride and brings out the kid in you.

Photo from Lynn B.’s review
Lynn B. · Verified buyer · Requested by email after delivery · Reviewer received a coupon for a future purchase
★★★★★

S1

Can’t believe how sturdy it’s built. I love my purchase and for having my name around 8 AM because of the rain and the weather can’t wait.

Photo from Edward C.’s review
Edward C. · Verified buyer · Requested by email after delivery · Reviewer received a coupon for a future purchase
★★★★★

Great bike

I love riding this bike. It's sturdy and fun. It takes a lot less effort to climb hills and the rider can go for a lot longer distance. It's a little on the heavy side but it's also great exercise.

Lloyd T. · Verified buyer · Requested by email after delivery
★★★★★

EZ assembly!

The Snapcycle S1 is very easy to assemble! The hardest part was getting it out of the carton…video instructions are very simple yet complete….set up is a SNAP!

Photo from Dennis E.’s review
Dennis E. · Verified buyer · Requested by email after delivery
★★★★★

Looking Forward toWarm Weather

The bike arrived as promised and was easy to put together. Just waiting for the weather to get a little warmer to take it for the first ride.

Photo from Thomas S.’s review
Thomas S. · Verified buyer · Requested by email after delivery
★★★★★

Great bike does everything it says it does

I had a blast riding with my brother on it I might’ve sold him on buying one himself now lmfao and it actually folds

Photo from Franly G.’s review
Franly G. · Verified buyer · Requested by email after delivery
★★★★★

The bike is everything it says

Franly G. · Verified buyer · Written in the Shop app
★★★★★

Best Purchase you can make

Theses bikes are nice for on road and off been to the beach to the mountains to many campgrounds. We looked at the Lectric vs Snapcycle and watched review’s videos etc. let me tell you now snapcycle is the choice not only do they like cooler but perform better. When you buy a bike you want good customer service as well and snapcycle takes pride helping resolve issues quickly if so one is replying at 9:30pm on a Saturday night to help me with a issue ill definitely be coming back.

Photo from Robert R.’s review
Robert R. · Verified buyer · Submitted on snapcycle.com
★★★★★

I’m loving it!

It’s a great bike. I live in a rural area and I’m having a blast riding up and down all these country roads.

Photo from Debbie M.’s review
Debbie M. · Verified buyer · Requested by email after delivery
★★★★★

Great Bike

This is really a great, well made bike. It arrived nearly fully assembled and just took a few minutes to put together. It rides very well. The one thing that I wish it did have was wiring for a tail light.

Mark S. · Verified buyer · Requested by email after delivery
★★★★★

Snapcycle has landed in Brooklyn!

Really love the rugged looks and sturdy performance needed for some of the tough streets in Bk! This is my first e bike, I put 100 miles on it in the first week. Can’t wait to see how it holds up to the change in seasons.

Best regards,
MJ

Photo from Michael J.’s review
Michael J. · Verified buyer · Requested by email after delivery
★★☆☆☆

Not as expected

Poor customer service
Their customer service is only giving sweet replies to the customers. I had battery pblm but they dint help to exchange.
Hard to return
I tried to return my bike after 6 days but they said it’s very costly to ship, need to have approval from the company and so on
Only looks good
Since beginning I had uncomfortable with bike
1. It’s hard to put the key inside because the wires block the ways
2. My height is 5 10. When I sit looks like I m sitting on the edge. I have to move little back to adjust. Seat also not going back only goes up and down.
3. Low performance
Main reason I bought this bike for 45 miles range. It gives only 20-25 mile with 3-5 paddle assist mode. They said 30 miles pure electric mode. All false.
4. Surely not recommend
I thought with good reviews from their website it’s a good bike. Now I m regretting.

Apsara P. · Verified buyer · Requested by email after delivery
Snapcycle replied · Nov 11, 2026

We’re sorry the S1 did not meet your expectations for fit, range and support. Range varies with riding conditions and assist level. Please contact support at service@snapcycle.com with your order details so we can review the battery concerns and service history.

★☆☆☆☆

Rip off company

Don’t wast your money, this bike is only worth 800.00

Randall C. · Verified buyer · Requested by email after delivery
Snapcycle replied · Nov 11, 2026

We’re sorry the S1 did not meet your expectations for value. We appreciate you sharing your view. If there is a specific product issue you would still like us to review, please contact our support team at service@snapcycle.com.

★★★★★

Great Bike

My bike arrived Sunday. Thanks for getting the second one delivered so fast. Everything I expected and more. It’s the Harley Davidson of e bikes. Strong welds and very heavy duty. Thanks again
Bruce Scott

Photo from Bruce S.’s review
Bruce S. · Verified buyer · Requested by email after delivery
★★★★★

Love my new S1 Snapcycle

Great Ride and handles awesome. Can’t believe how fast it is. My husband also purchased one and now we are twenzie’s. Love LOVE my new bike.

Photo from Tracey C.’s review
Tracey C. · Verified buyer · Requested by email after delivery
★★★★★

Awesome Bike

My wife and I are enjoying are new S1 bikes. Very well built and ride great.

Photo from Donald C.’s review
Donald C. · Verified buyer · Requested by email after delivery
★★★★★

WIFE HAPPY

GREAT BIKE WIFE LOVES IT. WE HAVE BEEN RELLY ENJOYING THE OUTDOORS AND TRAILS IN OUR BEAUTIFUL N.C. AREA. SHE IS ABOUT 5'1" AND THE BIKE SIZE IS PERFECT.

LANNY M. · Verified buyer · Requested by email after delivery
★★★★★

Great bike

Great bike Very heavy duty rides great got good power handles well very sturdy

Richard N. · Verified buyer · Requested by email after delivery
★★★★★

Very happy

Great machine! Very happy with my bike! Very good company to work with! Prompt and freindly! Cant wait for summer adventures!

Photo from Mark C.’s reviewPhoto from Mark C.’s reviewPhoto from Mark C.’s reviewPhoto from Mark C.’s reviewPhoto from Mark C.’s review
Mark C. · Verified buyer · Requested by email after delivery
★★★★★

Really Like this Bike

I have wanted an ebike for sometime now. I will be honest and say the first one I purchased did not come from Snapcycle. The experience was less than enjoyable. All I will say is you take risk in buying from a company that moves product through a U.S. warehouse, but forces you to deal with customer service back in China. After my wife road the first bike, we knew we need to get another one. So I decided to look for a more reputable company headquartered in the U.S. The Snapcycle is super easy to put together, and the quality is second to none. The way it is styled, I feel far more comfortable riding on the S1 vs. the other bike. So my wife is gracious enough to let me ride the better of the two. The 750W motor has enough power to get me around the neighborhood with little effort - even though I am a bigger person. The charger is of good quality, and while I have not completely drained the battery, it appears the distance advertised is about accurate. Overall, I thoroughly enjoy the riding experience and cannot wait to take it out on some trails. If there are any critiques, I would say I wish the bike could go faster using throttle only. As is, 20mph is the max for throttle, and 28 mph is the max using peddle assist at level 5. Additionally, I wish the bike came with a different sprocket ratio. When I am going at top speed, peddling is awkward because there is no tension. I know a different sprocket can be installed but it would be nice to have a 11-28 vs. 14-28. In the end, I wish I would have started with the Snapcycle. There would be two in my garage if I had, but I will be happy with having one.

Russell F. · Verified buyer · Requested by email after delivery
★★★★★

Love it

Have really enjoyed the bike. Great color and styling. I immediately unlock the bike to a Class 3 ride. Would be very interested in any option to upgrade the battery to a 48 volt 20 or 21 ah battery. Highly recommend the bike.

Robert M. · Verified buyer · Requested by email after delivery
★☆☆☆☆

No instructions,

Came without instructions and emailed me the wrong e bike instructions. Geared to much low when peddling, shifts down whenever it want too. Still having problems programming to class 3….. e bike shifts down after go past 24 mph

Photo from Handy L.S.’s reviewPhoto from Handy L.S.’s reviewPhoto from Handy L.S.’s reviewPhoto from Handy L.S.’s review
Handy L.S. · Verified buyer · Requested by email after delivery
Snapcycle replied · Nov 11, 2026

We’re sorry the correct instructions were missing and that you had shifting problems. Please contact support at service@snapcycle.com with your bike’s model and current symptoms so we can identify the right manual and service steps.

★★★★★

Great bike!

Got the bike in a timely manner, the only issue was my right peddle came off because It was stripped( my fault I accidentally put the wrong peddle on right side) they shipped me a new one the next day which I greatly appreciated. The bike works great, battery life is superb especially coming from a 10amph battery on previous bike, highly recommended!

Photo from John K.’s review
John K. · Verified buyer · Requested by email after delivery
★★★★★

Very fun

Only fixing it up at the moment, but very fun so far.

Could you teach me how to unlock class 3?

Daniel R. · Verified buyer · Requested by email after delivery
Snapcycle replied · Feb 12, 2022

Hi Daniel. Glad that you are having fun with the S1 . You may refer to this step by step guide : https://snapcyclehelp.zendesk.com/hc/en-us/articles/4404610042137-How-do-I-configure-my-Snapcycle-ebike-from-a-Class-2-to-a-Class-3-

★★★★★

Great Beach Bike

Purchased for primary rides on the beach here in Florida. Could not be more pleased. Wide tires perfect for soft sand. Only need assist level 1 most of the time which means long battery life per ride. Aluminum will not rest. I am careful to use a commercial clean and lube on the chain after each ride. People ask is that an ebike as battery not exposed?

Photo from John W.’s review
John W. · Verified buyer · Requested by email after delivery
★★★★★

Power On Demand

I had a popular 500w folding ebike (you've seen the ads) that I was happy with except it couldn't get up the long hill we live on. I researched all the folding eBikes out there and found Snapcycle's folding eBike to be the best choice due to it's power vs. cost with 750w motor/1,200w peak/85nm torque and 14ah battery all for the $1,500 area. Once I tried it out I was even more pleasently surprised at it's overall build quality and strength uphill. Love the overall beefy look to it and integrated rack. Would like for it to have had a tail light (hear that's in the works) but am overall way pleased.

randy n. · Verified buyer · Requested by email after delivery
★★★★★

Awesome E-Bike

The bike is beautiful and great cosmetically and aesthetically. I added a surfboard rack holder, love the boost it gives when you are using pedal assist. Love the functionality and I recommend to anyone. This electric bike is no Bull. Beats the hell out of the other motorcycle looking electric bicycles that seem to childish and for kids.

Photo from Jonathan M.’s review
Jonathan M. · Verified buyer · Requested by email after delivery
★★★★★

Great E Bike!!!

Just like some of the comments here I did some researching before getting the snapcycle S1. I had 2 choice Rad mini & S1. Love this bike. Rode it uphill wow no problem specially with my bad knee. My only issue key sometime abit challenge to put inside. I guess need to get used to it.

Photo from jesse d.d.’s review
jesse d.d. · Verified buyer · Requested by email after delivery
★★★★★

SNAPCycle S1

Love Bike.

Want to use classic Burley Cart adapter to E-bike, attaching to frame only. Help

William B. · Verified buyer · Requested by email after delivery
Snapcycle replied · Nov 22, 2021

Hi William, you may check out this trailer hitch from Burley. It could be easily installed on the rear axle of the S1 bike.

Link: https://www.burley.com/product/steel-hitch/

★★★★★

Double Your Pleasure

I bought two of these for beach riding and they do not disappoint. Discount when you buy two was great. Easy assembly and wide tires perfect for spots of soft sand. Anything above assist level two is actually two fast for the beach. I do wish there was a way to decrease the speeds of higher assist levels. Wife is only 5 ft 2 in but fits her fine. My brother in law just ordered one after seeing ours. Great customer service to boot.

Photo from John W.’s review
John W. · Verified buyer · Requested by email after delivery
★★★★★

Absolute Blast!

I thoroughly researched e bikes before deciding on Snapcycle. I know they are new players in the market but the solid 5 star reviews and the bang for your buck convinced me to order the S1. I got the bike a few days ago and so far put 37 miles on it. The bike exceeds all expectations, awesome power, styling, comfort. It was super easy to assemble. I live in D.C. and this thing is a game changer, get anywhere fast, use the bike lanes, hope on the roads and cruise with traffic. No license, no registration, no parking worries, all freedom!

Photo from Frank S.’s review
Frank S. · Verified buyer · Requested by email after delivery
★★★★★

The perfect Ebike!

I spent a lot of time researching ebikes. Snapcycle is a relatively new company that didn't have all the attention other companies had. I went with it because the data speaks volumes and the company has had the privilege of seeing what works well from other companies and incorporating the best features at a super competitive price.

I got the S1 primarily at a commuter bike but also so I could throw it in the car and explore other areas. This bike is perfect, it has power and range, super easy to operate, comes almost fully assembled, and looks sharp.

Highly recommend.

Photo from Thomas P.’s review
Thomas P. · Verified buyer · Requested by email after delivery
★★★★★

first impressions

First to tennis then the pool followed by a bit of nearby shopping. Another upside is my bike is quiet not like the gas powered golf carts, motorscooters and cars in my development.

Photo from robert r.’s review
robert r. · Verified buyer · Requested by email after delivery · Reviewer received a coupon for a future purchase
★★★★★

SNAPCYCLE #1

Best folding bike for the buck. Very compact, also comes with a rear rack at no extra cost. I can't say enough good about it. I would Highly Recommend !

Kenneth P. · Verified buyer · Requested by email after delivery
★★★★★

Great Bike

I absolutely love my S1! At first I thought it was going to be too heavy for me, but once I got the hang of it, I found it wasn’t hard to maneuver at all. The assembling of the bike was very minimal ( pedals only) I cannot wait to take it to the beach & camping!

Photo from Marsha H.’s review
Marsha H. · Verified buyer · Requested by email after delivery · Reviewer received a coupon for a future purchase
★★★★★

Came right in the middle of summer

Perfect for road trips with my kids- will look into getting another for the wife. You can easily fit a few of these in the trunk.

Herman S. · Verified buyer · Requested by email after delivery
★★★★★

Too many good things to say about this bike

This bike meets all of the expectations I had and more. Assembly was super simple, the whole process took hardly any time at all. I have this to say of my maiden ride: my bike performed perfectly without any adjustment required. Outstanding!!! I am in my sixties but still pretty active. I wanted a bike that would help me get in shape and provide a challenge when I need one. However, I also wanted a bike that could help me get over hills and go down valleys with ease and comfort, so my heart wouldn’t leap right out of my chest.. At the lowest power assist levels, I can easily maintain a solid workout without feeling like I’m going to die of exhaustion. The best part is that I get to do all of this in style and comfort! My thanks to the folks at Snap.

Terry J. · Verified buyer · Requested by email after delivery
★★★★★

Packed with power!!!

So far I just absolutely love my S1. The bike isn’t bulky at all, but it’s still built sturdily. It's got amazing power, and it's easy to store at home. Some malls and stores even let me bring it indoors. I am enjoying my bike and would like to extend my praise to the customer service team as well. Always happy to support a company that’s willing to go the extra mile for their customers.

harold a. · Verified buyer · Requested by email after delivery
★★★★★

Incredible

This is an incredible bike. It can fulfill all my needs! I ride it to work, use it to get groceries, pick up my kids from daycare, and I even pack it in my car for weekend road trips. There’s an infinite number of things I can do on this- what amazing utility on this bike. I have clocked 150 miles on it and I expect to clock many more.

Cameron H. · Verified buyer · Requested by email after delivery
★★★★★

Use it for family outings

If I’d known how wonderful this bike would be I would have purchased it sooner. I'm extremely happy with the material quality and superb workmanship of this bike. I just hit 400 miles and the bike is performing fantastically. With this bike, I manage to keep up with my kids effortlessly. To top it all off, the bike looks really stylish! Passersby always stop to ask where I got it, and I’m always happy to answer. Frankly, it’s the best purchase I've made in years. I get to join the young ones for their bike trips without really breaking a sweat. This one’s for the couch potatoes out there, get out of the house and enjoy nature with your family!

Chandrasekaran M. · Verified buyer · Requested by email after delivery
★★★★★

Amazing bike!!!

Amazing and I get to have so much fun

Arnold K. · Verified buyer · Requested by email after delivery
★★★★★

Perfect for my needs

It’s a wonderful transport option for me. I use it to run errands, get to college, and I make trips down to the beach when I need to clear my head a little. It’s taken me everywhere I need to go, and I foresee thousands more miles on this bike. Plus it’s a great option for the environmentally conscious consumer!

Jonathan R. · Verified buyer · Requested by email after delivery
★★★★★

Amazing bikes & customer support

So the specs are one thing, the S1 is such a powerful bike and revs up so quickly. Everyone knows that already. But what I really loved was how quickly the customer service team responded. Needed advice on a few things and they were really patient, not to mention fast with follow up emails. It’s rare to see that nowadays, good job guys

Chris h. · Verified buyer · Requested by email after delivery
★★★★★

Love it!

Love Snapcycle S1! A great bike for daily grocery need. Foldable so I can bring the bike everywhere in my car without hassle. Have lots of fun with this bike and definitely recommend!

Andy F. · Verified buyer · Requested by email after delivery
★★★★★

Recommended

Got myself a Snapcycle S1. It’s a powerful bike, and looks so good that people keep stopping me to ask what i’m riding and where I got it from. Love it, and will be recommending it to my friends.

Erica J. · Verified buyer · Requested by email after delivery
★★★★★

I am pleased with my purchase

I have taken up wildlife photography as a hobby and often need to travel to out of reach areas for that purpose. I LOVE using the s1 to travel, I have a bad leg but the s1 is so easy to use and nowhere near as tiring as a regular bicycle, I am so pleased with the bike and it has really helped me to get out of the house more instead of sitting around all day, for all you couch potato folks out there, TRY IT!! YOU WILL BE AMAZED and you will find any excuse to get out of the house to use your snapcycle e bike

Rebecca M. · Verified buyer · Requested by email after delivery
★★★★★

got a bike due to FOMO, dont even regret it

so... folks in my area have been zipping around on these bikes and i knew i had to get one cuz the bikes just looked so cool. at first i thought it was just another one of those dumb trends but i discovered that the bike is just so good for running errands that i cant imagine walking to the store anymore. one of those rare fomo purchases i dont regret, thumbs up.

James S. · Verified buyer · Requested by email after delivery
★★★★★

Love my S1

It is foldable and can be easily loaded into my car trunk. With its 750W motor, it is almost as powerful as a motorbike. Really enjoy riding my s1, great buy.

Jimmy H. · Verified buyer · Requested by email after delivery
★★★★★

Great value for money

For an economical ebike like this, it was much better than what i had expected. Great value for money, the build is very sturdy and I like the aluminium rear rack. It is awesome. very happy with the purchase.

Paul K. · Verified buyer · Requested by email after delivery
★★★★★

The S1 really works for me

Got an S1 due to its portability. It's foldable two ways and you can easily fit a few of these in the trunk. Kudos to the designers, as the bike was super easy to assemble and basically ready to ride out of the box.
To be honest I was skeptical at first because I'm a little large (~240lbs) and didn't expect the bike to perform so well, but I was pleasantly surprised by how stable it felt, even when transitioning from rocky surfaces to softer ones (think gravel to sand or mud). This bike makes for such enjoyable rides, I'd definitely recommend it to anyone who may be thinking of getting one. I know I'll be getting two more, so that my kids can join me for weekend jaunts around the countryside.

Alice M. · Verified buyer · Requested by email after delivery
★★★★★

A rejuvenating experience

Riding around on my bike makes me feel young again, like I’m in the prime of my life and enjoying everything the world has to offer. I’ve been taking my bike out for leisurely spins and it’s been a long time since I’ve felt so alive. In the heat of this pandemic, it’s good to take a breather. I’m convinced now that there’s no better way to do this than a ride around your city. Will be getting another bike so the love of my life can accompany me on my wonderful journeys along the shore. Thank you for making this possible.

Ryan R. · Verified buyer · Requested by email after delivery
Snapcycle Pegasus LiteSold now2 reviews · 4.5 average · 2024
5★14★13★02★01★0
★★★★☆

New Adventure

So far we love our Pegasus Lite electric bikes. Our kids are grown and we wanted to get out and try something new. These bikes give me the help I need to get out and enjoy bike riding again, but still feel like I get some exercise.

Dee M. · Verified buyer · Requested by email after delivery
★★★★★

The one e bike

Let’s start out by saying this bike is the one I thought this bike would be too big for me too much all together from the reviews well am here to tell you I absolutely love this bike am 5’3 and this bike I love I been riding every since I got it love it I would really recommend it if you looking for a nice looking bike plus with all the extras this the one ok love it wish I could get another one for company when they come over oh yeah it was very easy to assemble very easy

Photo from Maricia S.’s review
Maricia S. · Verified buyer · Requested by email after delivery · Reviewer received a coupon for a future purchase

Accessories we sell now

Accessory reviews from riders, newest first.

Aluminum Phone HolderSold now4 reviews · 5.0 average · 2022–2023
5★44★03★02★01★0
★★★★★

Rugged, built to last , very happy

Very happy , sturdy, holds phone perfectly

Photo from Gregory C.’s review
Gregory C. · Verified buyer · Requested by email after delivery · Reviewer received a coupon for a future purchase
★★★★★

My wife really likes the phone holder but it could be a little bigger for the larger phones. Other than than she really likes it

Jason P. · Verified buyer · Requested by email after delivery
★★★★★

The mirror exceeded my expectations. The buying process not so much.

Product was fine, as was delivery. My issue is related to seeing that the product was fulfilled by Amazon I went on line to see if Amazon indicated which model phone the product was designed for. I was very surprised to see the Amazon price including shipping was $20. I just spent $1800 with Snapcycle and ordering through Snapcycle accessories I’m paying 50% more then I can buy the product on Amazon. Not a major issue to me but certainly not the way I expect to be treated by a company I’m looking for a long term mutually beneficial relationship with.
I’m thrilled with my Snapcycle and have been a strong advocate for the brand. Will not let this interfere with our on going relationship.

Mike B. · Verified buyer · Requested by email after delivery
★★★★★

GUB Phone Holder

I am thoroughly enjoying the GUB phone holder. Keeps my phone securely in place and easily accessible. Way to go GUB and SNAPCYCLE.

Photo from Bob N.’s review
Bob N. · Verified buyer · Requested by email after delivery
Rainproof Bicycle PouchSold now3 reviews · 5.0 average · 2021–2023
5★34★03★02★01★0
★★★★★

Nice

Fine

Photo from david w.’s review
david w. · Verified buyer · Requested by email after delivery · Reviewer received a coupon for a future purchase
★★★★★

Rainproof Bicycle Pouch

Covers the phone and additional compartment for my wallet.

Photo from Anthony B.’s reviewPhoto from Anthony B.’s review
Anthony B. · Verified buyer · Requested by email after delivery · Reviewer received a coupon for a future purchase
★★★★★

Nice Top Bag

The Rocbros bag is a great addition to my new ebike. The waterproof case allows for easy viewing of your phone. I have also used it to protect my rechargeable battery bank. There is an opening for a cord out of the bag to power other accessories you may be using.

Photo from Charles H.’s review
Charles H. · Verified buyer · Submitted on snapcycle.com
Handlebar ExtenderSold now2 reviews · 3.5 average · 2021–2022
5★14★03★02★11★0
★★★★★

Great addition to Snapcycle

The riser gives a place to attach bags and a better view of the display while riding. I’m sure I will find more use’s over time. Solid build and easy attachment to the bike.

Photo from Jim M.’s reviewPhoto from Jim M.’s reviewPhoto from Jim M.’s review
Jim M. · Verified buyer · Requested by email after delivery
★★☆☆☆

SORTA WONKY REGARDING FITMENT

I FIND THAT THE HANDLE BARS ON THE SNAPCYCLE ARE NOT TOTALLY COMPATIBLE WITH THIS ITEM DUE TO VARIOUS THICKNESS OF THE HANDLE BARS. I'M WONDERING IF SOME SORT OF INSTALLATION AND PLACEMENT SUGGESTIONS FROM SNAPCYCLE COULD BE INCLUDED WITH SUCH OPTIONS.

LEONARD H. · Verified buyer · Requested by email after delivery
Snapcycle replied · Nov 11, 2026

We’re sorry the extender was difficult to fit. Handlebar diameter and clamp position both matter. Please contact support at service@snapcycle.com with photos and measurements so we can check compatibility and the appropriate installation guidance.

Rear BasketSold now1 review · 5.0 average · 2022
5★14★03★02★01★0
★★★★★

Perfect Accessory

I thought long and hard about the different options available. Even considered putting a rustic crate on there. In the end this was a perfect choice. The fit is excellent and the cover with light is a bonus too. Allows me to carry along what is needed and put in a limited amount of groceries.

Photo from Thomas S.’s review
Thomas S. · Verified buyer · Requested by email after delivery
Saddle BagSold now1 review · 5.0 average · 2022
5★14★03★02★01★0
★★★★★

Rockbros saddle bag

This rockbros saddle bag is very good looking and useful to have extra storage for your carrying things when you are riding your snapcycle ebike.

Photo from Reinaldo H.’s review
Reinaldo H. · Verified buyer · Requested by email after delivery
Top Tube BagSold now1 review · 5.0 average · 2022
5★14★03★02★01★0
★★★★★

Awesome pouch

Great tube bag! I use it to carry my car keys and wallet and phone when cruising around the beach. I recommend it.

Photo from Jonathan M.’s review
Jonathan M. · Verified buyer · Requested by email after delivery
Rechargeable Tail LightSold now1 review · 5.0 average · 2021
5★14★03★02★01★0
★★★★★

Great Beach Bike

Purchased for primary rides on the beach here in Florida. Could not be more pleased. Wide tires perfect for soft sand. Only need assist level 1 most of the time which means long battery life per ride. Aluminum will not rest. I am careful to use a commercial clean and lube on the chain after each ride. People ask is that an ebike as battery not exposed?

Photo from John W.’s review
John W. · Verified buyer · Requested by email after delivery

Earlier models

Bikes we no longer sell. Specifications, parts and pricing differ from today’s lineup.

Snapcycle R1 (step-over)No longer sold75 reviews · 4.8 average · 2021–2023
5★684★53★02★11★1
★★★★★

Gears

When I received my bike the derailleur is off and the gears are very clunky. I am having a hard time fixing it.

Jason P. · Verified buyer · Requested by email after delivery
★★★★★

First e-bikes II

Same comments as our other bike. My only regret is not getting a step thru like my wife’s. Really liked the sweet back handles on the step thru

Photo from Robert M.’s review
Robert M. · Verified buyer · Requested by email after delivery · Reviewer received a coupon for a future purchase
★★★★★

Great purchase

The R1 step thru is everything I hoped for in an ebike! Assembly was a snap with the video guide. Customer service is outstanding! I am amazed at how smooth and comfortable the ride is. The power going up hills is a blessing to a guy who recently had back surgery. I would highly recommend this bike to anyone looking for one.

Photo from Mark P.’s review
Mark P. · Verified buyer · Requested by email after delivery · Reviewer received a coupon for a future purchase
★★★★★

The Bearded Quality Engineer

From the Bearded Quality Engineer
I just unpacked and assembled the New Rev of the Snapcycle R1.
I will be putting together a video on youtube about this R1 rev. soon.
But for those wandering about what Snapcycle did with all of our suggestions? Well, they took notes and used a great deal of them (especially when related to safety).

1. Handlebar Stim is now adjustable, no more one size fits all.
2. The frame in the Rear Swing Arm has been is Stamps and Welded for more tensile strength (withstands more weight).
3. Hydraulic Breaks (front and back).
4. Upgrade of tires to Kenda's (wheel balancing would be beneficial to the quality or the ride).
5. Electric LED Integrated Taillight / Breaklight.
6. The Packaging is rock solid now. The box is in cognitive, pretending to be a large screen TV.

THINGS TO NOTE:
The nose of the seat is so long that (if you are a shorter stature person) the lowest portion of the High-Bar is not usable to rest you private parts over. Keep this in mind when ordering your bike. Although the High-Bar offers more tensile strength for us heavier built people, it also present an obstacle for those of us that are short in stature.
The handlebars on th R1 High-Bar are different then the handlebars on the R1 Step-through.

Review the pictures for Visual Aspects.

Photo from Joe A.’s reviewPhoto from Joe A.’s reviewPhoto from Joe A.’s reviewPhoto from Joe A.’s reviewPhoto from Joe A.’s review
Joe A. · Verified buyer · Requested by email after delivery · Reviewer received a coupon for a future purchase
★★★★★

Awesome Bike!!!

My bike arrived and was very well protected from damage. It went together very easily. I am very pleased with the power of the motor and the battery. It is extremely well made. The new brakes are strong and quiet. It is nice that the rear brake light is integrated into the bike's electrical system. All in all, I couldn't be happier with my bike!

RONNIE B. · Verified buyer · Requested by email after delivery
★★★★★

Wonderful Bike

Greetings from Wyoming, we had read all the reviews and felt comfortable purchasing the R1 especially the reviews on customer service. The total experience after the purchase was smooth, I knew the bike had a headlight but was pleasantly surprised to find that it also had a taillight that was also a brake light, not to mention it also has a horn. Well put together bike, packed extremely well and an absolute pleasure to ride, looking forward to taking it up to our Big Horn Mountains.

Photo from Thomas B.’s review
Thomas B. · Verified buyer · Requested by email after delivery · Reviewer received a coupon for a future purchase
★★★★☆

Enjoy my new bike

My eBike was shipped on time, undamaged and with all the parts and pieces. It’s easy to operate, looks good and rides well. So far, I’m loving my new ‘toy’ whether it’s tooling around the city or commuting to work.

Photo from Thomas D.’s review
Thomas D. · Verified buyer · Requested by email after delivery · Reviewer received a coupon for a future purchase
★☆☆☆☆

Disappointed

Says on website $100 off when you buy two bikes AND 20% off.
Bait and switch.

Edward B. · Verified buyer · Requested by email after delivery
Snapcycle replied · Nov 11, 2026

We’re sorry the offer wording caused confusion. Pricing and promotion terms should be clear before checkout. Please contact support at service@snapcycle.com with your order details if any question about the original purchase remains unresolved.

★★★★★

Snapcycle R1 (first week)

Love the bike so far. Easy to unpack and assemble, rides like a Lexus compared to my old bike. Comfortable and has plenty of power and stopping power. My only complaint is that you have to turn the throttle a half a turn before any power kicks in. I'm sure I will get use to it. Overall I am very happy with my purchase.

Photo from David M.’s review
David M. · Verified buyer · Requested by email after delivery · Reviewer received a coupon for a future purchase
★★★★★

A very good e- bike

Easily assembled with no help(only front wheel, handlebars, rear rack, peddles, front light and LED display needed mounting. Balance of bike came very well packaged and assembled and adjusted.)

After assembly, battery had charged so I put about 25 miles of mixed pavement/offroad on first ride. Most of ride was relatively flat and almost 100% throttle, with little peddling.

Very good ride, no glitches, comfortable. Very good acceleration response(I’m 6’2” 200lb). I rode with seat at lowest position)

My only improvements would be higher handlebars and a way to stiffen steering so I could more easily ride hands free.

Already had people inquiring about where to one.

Also a big shout out to Snapcycle for the extra box of freebies( cell phone holder, combo cable lock, mirrors and accessories bar extension for handlebars.

Purchased by me with my own funds, no incentives, discounts, perks, etc.

Photo from Randy O.’s reviewPhoto from Randy O.’s review
Randy O. · Verified buyer · Requested by email after delivery · Reviewer received a coupon for a future purchase
★★★★★

Amazing ride!

Love my new bike and trailer! We take the dogs and the bike has so much power. Can’t wait to go riding in Tahoe. Love this bike!!

Photo from Jason J.’s review
Jason J. · Verified buyer · Requested by email after delivery · Reviewer received a coupon for a future purchase
★★★★★

Snapcycle R1

I just received my Snapcycle R1 and it has exceeded my expectations.
It is built to handle the bridges and beach where I live.

Photo from Scott V.’s review
Scott V. · Verified buyer · Requested by email after delivery · Reviewer received a coupon for a future purchase
★★★★★

Very good service!

Everything was as advertised! Very impressed with the bike!

Wade B. · Verified buyer · Requested by email after delivery
★★★★★

Great all around bike

Sold my mountain bike I rarely rode and got this bad boy.... very sturdy, super smooth ride, fast bike! Fat tires give it that great grip and a bit of cushion in the ride. Only had it a week or so, but so far it's awesome ! The fact that it comes with a rack and fenders for under $2k is a great deal. Great commute to the office !

Photo from Mark M.’s review
Mark M. · Verified buyer · Requested by email after delivery
★★★★★

Awesome EBike

I received my new Snapcycle r1 just over a week ago, and so far I’m very happy with this EBike 🚴 it’s well built, and easy to assemble.
It’s comfortable, and a lot of fun to ride, I’m 67 years old and this Ebike is so easy and fun to ride I know I’m going to start riding much more often than I have in the past with my older bike. I’ve been on a ten mile ride and my knees didn’t hurt at all much less for a week after the ride. We have several bike trails in our area and I plan to ride them all.
It’s just a bet heavy, but with a little practice I can get it on the bike rack by myself no problem.
The bottom line is, fun fun fun.

Photo from Larry G.’s review
Larry G. · Verified buyer · Requested by email after delivery
★★★★★

I just posted a review on the Snapcycle R1 but I forgot to mention the excellent customer service. When I first got my R1, I realized that the pedal assist wasn’t working. I called customer service and was told it was probably the pedal assist sensor. I spoke to Jonathan at Burn the Ships Electrics in Hermosa Beach, Ca ( where I purchased my bike). He sent his tech to my house to change out the sensor. My R1 has been working perfectly since (I have over 750 miles on my bike). You can’t get better customer service than that.

Photo from Lansing Y.’s review
Lansing Y. · Verified buyer · Requested by email after delivery
★★★★★

excellent bike, excellent customer service!

I did my research and got this bike to do food delivery, if used or the bike has unbeatable range for its price point and excellent handling. But the best part so far has been Snapcycle‘a customer service. While I was riding at night I took a tumble and managed to bend the left crank, the team sent me a new one no questions asked after I sent a picture, you just don’t find customer service that good! I’ll definitely make sure my next e-bike will also be a Snapcycle.

Photo from Mamadee F.’s review
Mamadee F. · Verified buyer · Requested by email after delivery
★★★★★

My first eBike.

Did a lot of research and watched videos on many different brands. Snapcycle R1 with the hydraulic brakes was my choice. It arrived in good condition, with exception for bent luggage rack and brake rotors, which were easy fixes. On my first ride, I did 6 miles in hilly country, and was smiling all the way. Just amazed how fast this thing goes up hills with just a little pedal effort. I'm 63 and now back into bicycling after 40 years. As of this writing, I have over 30 miles on this eBike. I just love it.

Photo from chris v.’s review
chris v. · Verified buyer · Requested by email after delivery
★★★★★

I like 👍

Soy powerful bike
Drive good 👍

Photo from Vladimir I.’s review
Vladimir I. · Verified buyer · Requested by email after delivery
★★★★★

Snapcycle R1 Ebike

I first want to say that my r1 Snapcycle is everything it was supposed to be. I also want to s Snapcycle is a company that listens to their customers. When I was researching ebikes Snapcycle got good reveiws on YouTube but in a few cases they would say I wish that Snapcycle would do this or that to the bike. And they did I think everything like hydraulic brakes, a 7-speed rather than a 6-speed, etc, etc. To me this is a company that is a leader in the industry because they listen to the customers which makes them stand out. Now as far as my r1, I am disabled and my wife would have liked me to go on rides with her. I told her I would like to and I want to try to get stronger, but I felt an ebike would help if I was unable to get back from the ride. Now I can, and after a few rides I really like that I'm able to enjoy being able with confidence to ride without fear of not being able to complete the ride . Thank you, Snapcycle!

Photo from George T.’s review
George T. · Added by Snapcycle from a customer submission
★★★★★

Excellent commuter!

I bought the R1 primarily as a commuter and so far it has been excellent for that purpose. I expect to pay for it in less than a year at current fuel prices.
I added panniers and a left hand mirror and it does what i need it to do - get to work quickly without sweating a bunch (no shower at the office).
No worries about battery range as I have about 6 miles one way. The relatively quick charger should be handy but haven't really needed it to be fast... yet.

The bike isn't built for serious off road/MTB terrain, as any person doing serious pre-purchase research should know already. The rear hub motor, light components, and front suspension only aren't built for that. You'll need to spend a couple grand more (at least) if that's what you're looking for.

I would recommend tube "slime" and something like Mr. Tuffy tube protectors - the tires are not heavy duty by any stretch and being fat, well, they cover more area to pick up more pokey things. The stock tires are not very aggressive and do slip on loose surfaces, so be aware. Hardly a deal breaker.

The headlight could cover a wider angle but the integrated tail light is excellent for visibility to drivers etc.

Jury is still out on hydraulic brakes - we'll see come time for maintenance but they certainly work well new.

I like that you don't have to have a key to turn it on, only keys to lock battery in. Some might not like that considering theft safety but I think there are other deterrents in trade for the convenience.

Gear ratios are too low for the higher speeds so you're "free-wheeling" with no pedal resistance at high speeds. Again, not a deal breaker for me but something to consider.
Needs at least one more gear on the cassette IMO.

Really appreciate the "extras" rear rack and fenders are included.
Also, the bike was took maybe an hour with 2 people to put together. Most components are pre-assembled.

Overall, very satisfied within the short time that I've had the bike.

Photo from Chuck P.’s review
Chuck P. · Verified buyer · Requested by email after delivery
★★★★★

Norman Altamare

I love the Snapcycle except the seat. I am 71 years old and the seat is not wide enough for me. The effortless peddling is great for somebody my age. I think I am going to put a love seat on this snapcycle.

Norman A. · Verified buyer · Requested by email after delivery
★★★★★

So far so good .

Seems to be a quality electric bike for the price!!.

Photo from Mark S.’s review
Mark S. · Verified buyer · Requested by email after delivery
★★★★★

Hope

Snap cycle was great when my r1 was damaged during shipment. They quickly got out another r1 . All I can say is I'm excited to hopefully get my r1 without damage and be able to give a better review. All I can say is my test ride on a sample was great.

George T. · Verified buyer · Requested by email after delivery
★★★★★

Snapcycle R1 is a beast.

I'm so happy with this purchase, this snapcycle ebike is very powerful and provides an excellent comfortable ride with the big fat tires and front fork suspension, just have it for a week and love it, no regrets, it's a great bike.

Photo from Reinaldo H.’s review
Reinaldo H. · Verified buyer · Requested by email after delivery
★★★★☆

I love love love this bike. No buyers remorse for me. I fractured my lower back & have a screw holding my pelvic bone together from a motorcycle accident. We rode 28 miles on my first ride with no problem back & hip felt good the 4" tires made for a smooth ride.
#ebikeallsummer22!

Photo from Jerome B.’s reviewPhoto from Jerome B.’s review
Jerome B. · Verified buyer · Requested by email after delivery
★★★★★

Snapcycle R1

I love the bike I am 240 lbs 6'2 and 62 years old, I feel great on this bike I would not be able to ride with out a good sturdy E bike 👍👍 Snapcycle.

Randy R. · Verified buyer · Requested by email after delivery
★★★★★

FUN FUN FUN

while i was unboxing my new R1 i knew it was much better than i had anticipated, the bike is so well built, very comfortable to ride, the pedal assist is very responsive and this bike is fast. No problems going up steep hills, long battery life and with gas prices nearing $6.00 a gallon, this is my new ride to and from work. AWESOME!!

Robert A. · Verified buyer · Requested by email after delivery
★★★★★

Ship bike 10 days ago have not gotten my bike not happy at all

Ship bike 10 days ago have not gotten bike not happy about it at all very poor way to ship a product and when it is paid for did you guys rip me off are what need to ship with ups only not Fedex I hope to get my bike soon...

Larry W. · Verified buyer · Requested by email after delivery
★★★★★

awesome ride

The bike isso easy to use and very friendly to the user!!! cant wait to ride some more!!!!

Brenda W. · Verified buyer · Requested by email after delivery
★★★★★

Bike is working great.

Brandon S. · Verified buyer · Requested by email after delivery
★★★★★

My New Ride

Researched and ended up with a good ride!

Photo from Steve T.’s review
Steve T. · Verified buyer · Requested by email after delivery
★★★★★

Great solid bike

Great ebike feels solid and powerful get one you won't be disappointed.

Photo from Ricardo O.’s review
Ricardo O. · Verified buyer · Requested by email after delivery
★★★★★

Amazing bike

More than I expected! Worth every penny.

Richard · Verified buyer · Requested by email after delivery
★★★★☆

Good ebike out of the box

Packaged very nicely, arrived in perfect condition. Some YouTube reviews made notice of bent derailer guard, they must have upgraded, very stout now.
4 star rating for the mechanical brakes cheap front fork and pressed on chainring.
In retrospect I wish I would have spent a few hundred dollars more and got an Aventon, which comes in 3 sizes, hydraulic brakes, 7 speed and a bcd chainring.

Bruce Y. · Verified buyer · Requested by email after delivery
★★★★★

A great, overall experience ...

I purchased the R1 model. I researched plenty of e-bikes. I typically BUY from long-established companies, but I decided to try Snapcycle, after seeing a handful of favorable Youtube videos on the R1. We'll see how they do, and how the bike holds up, over time. Both have been great, so far. Been mt. biking for +30 yrs., so I've seen my share of bikes.

The purchase and delivery went smooth. Assembly was straight forward.

I swapped out a few things to suit my needs. Not because it needed it, but just to tweak it. A new seat, suspension seat post, short fenders, pedals with 1/2 toe clips, new handlebar stem riser, and 2 free-standing waterbottle cages/bottles (these bikes don't have braze-on attachments). I've also 'heard' that a simple menu adjustment, can unlock the bike to Class 3 speeds.

I've put +150 miles on it. Runs great. Powerful, smooth motor, and it eats HILLS for breakfast ! Gone from doing +6 mile rides on my other bikes, to now doing 15 - 20 miles, and getting even more of a workout.
Lots of folks, ask about my bike. I've probably sold a few (indirectly), already. Give Snapcycle a try. You'll love the bike, and their Service !

Photo from Craig B.’s review
Craig B. · Verified buyer · Requested by email after delivery
★★☆☆☆

Bike came damaged. I have been Getty the run around ever since. I live 20 miles from you and have been waiting for a damaged light replacement for almost a mont now. Ridiculous horrible customer service.

steven k. · Verified buyer · Requested by email after delivery
Snapcycle replied · Nov 11, 2026

We’re sorry your bike arrived damaged and the replacement light took so long. Please contact support at service@snapcycle.com with your order number so we can check the replacement record and any remaining concern.

★★★★☆

My take on our (4) R1 bikes

I received my first (2) R1 within a week of ordering from Snapcycle. We will get our other (2) next week. I would have given them 5 stars however both had damage along with a few scratches. I understand that Snapcycle cannot fully protect the bikes in transit and how they are handled by other carriers. It was packed and protected the best one could hope for. The first one I assembled with my son took less than 30 minutes. I did notice the derailleur guard was bend in pretty bad. I was able to use the tire with my foot and pull the guard out in somewhat of a straight angle. It’s a little heavier than I expected, otherwise it’s a very nice bike. The other bike had a wire pulled out of the left brake assembly. I sent an email along with pictures as instructed per the website. The next day I did get a call from Snapcycle, they stated that the wire was used to stop the motor when the front brake was applied. I was told they would send me a new assembly and that it is a plug and play. I hope to get the part in a few weeks??? The guard was also bent on the second bike, I was able to pull it out like the first bike. The bikes are a GREAT value and FUN to ride! The welds are way nicer than found on similarly priced bikes. The Shimano shifter is outstanding to say the least, they are precise and reliable. We have taken the bikes on grass, gravel, the beach and asphalt finding the 26 X 4 inch, puncture resistant, fat tires handling very good and quiet. The bike has smooth, strong power with the 750 watt motor powered by the 48 volt Samsung battery. The different levels of pedal assist can be used in both class two or three modes depending on the local regulations where you live. It would be very difficult to find similar features and quality at the price point of the Snapcycle R1. With a few adjustments to the brakes within a few miles ride, it is ready for adventure!

Photo from Kimberlee T.’s review
Kimberlee T. · Verified buyer · Requested by email after delivery
★★★★★

Nice quality bike

Took almost 4 weeks to get the bike due to shipping problems with UPS. Bike was packaged very good. Box was damaged, but bike survived with no damage. Only been able to put around 18 miles in peddle assist. Very impressed with power going up hills and it did great in the snow. Assembly went smooth and took about 30 minutes. Battery charged in about 3 hours since it came half charged. Concerned about the battery since I had to charge it after only 18 miles.

Photo from Stephen E.’s reviewPhoto from Stephen E.’s review
Stephen E. · Verified buyer · Requested by email after delivery
★★★★★

Best bike ever! I tried my Snapcycle R1 first time today. Absolutely fell in love. Pedal assist modes are unbelievable. I enjoyed my 10-mile bike ride without getting tired. I strongly recommend this bike guys. Totally worth the money!! Customer service folks are amazing, too. They get back to you in less than a fay when you have questions.

Photo from Serkan A.’s review
Serkan A. · Verified buyer · Requested by email after delivery
★★★★★

My take on the R1

Packaged well with no bent parts, easy assembly and it was basically ready to ride. The only issue is the gooseneck is a little loose, maybe if there were some instructions? Rides great, very happy

Photo from Chris R.’s review
Chris R. · Verified buyer · Requested by email after delivery
★★★★★

Amazing!

This thing is a monster. The hills I use to slowly go up with my entry level ebike now I fly up those same hills. I'm 215lbs 5'9" and this bike is an absolute perfect fit for me. Fantastic customer service as well.

Photo from robin b.’s reviewPhoto from robin b.’s review
robin b. · Verified buyer · Requested by email after delivery
★★★★★

This bike is a Beast!!

I received my R1 within a few days of ordering as promised from Snapcycle. It was packed and protected very well. Assembly by myself took an hour.
With a few adjustments on the first 10 mile ride, it is ready for adventure!
I did upgrade the pedals as they are not as grippy as I prefer, but they are still quality. The seat is firm so I purchased a gel seat cover to help soften it.
As far as ride ability goes, it is extremely capable on/off road. The lower power levels 1-2 will give you a good workout. I prefer level 3 when cruising.

Photo from Jeff C.’s reviewPhoto from Jeff C.’s reviewPhoto from Jeff C.’s review
Jeff C. · Verified buyer · Requested by email after delivery
★★★★★

Some damage

The bike arrived pretty fast. But it had a small scratch. Not large but deep. The derailleur cage was bend in pretty badly. It’s also a little heavier than I expected, otherwise it’s a pretty cool bike. It is what they advertised.

Photo from Fred L.’s review
Fred L. · Verified buyer · Requested by email after delivery
★★★★★

Great ebike

Great bike, I love the lower stand over height. Has everything I wanted. Nice color! Added my bag on the back, and my own seat.

Photo from Roger Q.’s review
Roger Q. · Verified buyer · Requested by email after delivery
★★★★★

Contact With Snapcycle

I need to speak to someone at Snapcycle !
My bike has a problem and I can’t deal with the problem on-line ! Help ! You built a cool bike , but it’s difficult to get in touch with you !!!!!!!

Larry B. · Verified buyer · Requested by email after delivery
Snapcycle replied · Nov 11, 2026

Thank you for the review. If the problem with your bike is still unresolved, please email service@snapcycle.com with your order number so our team can help.

★★★★★

Good value, better fun!

I have had several rides since taking delivery of the Snapcycle R1. I find this bike provides good value and great fun! The welds on the aluminum frame are much nicer than found on similarly priced bikes. The Shimano shifter is precise and reliable. I have ridden on grass, gravel and asphalt finding the 26 X 4 inch, puncture resistant, fat tires well handling and quiet. The bike has smooth, strong power via the 750 watt motor powered by 48 volt quality Samsung cells. The 5 levels of pedal assist can be used in both class two or three modes depending on the local regulations where you live.It would be very difficult to find similar features and quality at the price point of the Snapcycle R1.

Photo from Charles H.’s review
Charles H. · Verified buyer · Requested by email after delivery · Reviewer received a coupon for a future purchase
★★★★★

loved the peddle assist

Robert S. · Verified buyer · Requested by email after delivery
★★★★☆

Good Value Overall with Only Slight Shipping Damage Upon Arrival

Bike arrived with slight damage resulting in derailleur guard bent in preventing higher gear changes. Fender support arms were bent as well. Not a big deal. Good overall stopping power from the Tectro mechanical brakes however, the loud scraping & squealing sound is a bit unnerving to say the least even after brake pad adjustment. The motor power seems to be good and overall, I think this bike is a good bargain. Already acquired most of the upgrades such as suspension seat post with Giddyup gel foam seat, additional headlight, adjustable handlebar riser, soft panniers for rear cargo rack, phone carrier, etc. I think most will be satisfied with this bike right out of the box.

LEONARD H. · Verified buyer · Requested by email after delivery
★★★★★

Enjoying our bikes

Bought two of the fat tire models. Having a lot of fun. One for myself and a step through for the wife. The bikes do exactly what is advertised. Its surprising when you receive them how massive they actually are. Quite heavy and powerful. I got used to the bike quickly and love it but my wife is only 5’ and she struggles a little with size and weight.

Photo from Karlheinz K.’s review
Karlheinz K. · Verified buyer · Requested by email after delivery · Reviewer received a coupon for a future purchase
★★★★★

Best purchase of my life:)

Been looking at electric bikes for a couple of months and decided on the snap cycle… Best decision of my life! I love this bike!!! Amazing quality and I feel like a kid again when I ride it! Buy one you will not regret the decision… took me about 20 minutes to assemble the bike which also came with all of the necessary tools:) thank you

Photo from Daniel C.’s review
Daniel C. · Verified buyer · Requested by email after delivery · Reviewer received a coupon for a future purchase
★★★★★

Youth

I am enjoying riding a bike again. In my youth I rode my bike everywhere, now at 75 I am reliving the fun I had as a young man. The e-assist is just what I need these days to manage the hills around town. Otherwise peddling with just a little assistance is really enjoyable.

Alex E. · Verified buyer · Requested by email after delivery · Reviewer received a coupon for a future purchase
★★★★★

WONDERFUL E - BIKE .

HAD MY R1 SINCE JUL 20 2021 AND HAVE RIDDEN ALMOST 1000 MILES . I AM 71 YEARS YOUNG AND LOVING EVERY MILE ON THIS WONDERFUL E - BIKE .

DAN J. · Verified buyer · Requested by email after delivery · Reviewer received a coupon for a future purchase
★★★★★

So happy with my purchase

Spent weeks researching before I made my purchase. It was impossible for me to find more bang for my buck, as far as the under-$2000 range is concerned. I never expected it to be THIS good, though. I’m 68 and I’ve still got my regular mountain bikes, but since my wife and I got the R1 and R1 step through, we’ve been able to get more exercise than we ever have before. We take our R1s around on bike racks attached to the back of our SUV, and head out to a local trail. Washington has a lot of hilly routes, and it can be pretty intimidating for anyone who isn’t in the best shape, but the R1s have made uphill routes an absolute cinch. I get to have so much fun on my rides, and a decent workout without killing myself. I’m no longer apprehensive about every bike trail, wondering if I can possibly manage those hills or rough terrain.

edward h. · Verified buyer · Requested by email after delivery
★★★★★

As Advertised

I am very happy with my R1 Snapcycle. Bike arrived in 4 days. Assembly was straight forward. I commute to work in the hills of Sonoma County and can complete the 24 mile round trip on a single charge.

Christopher B. · Verified buyer · Requested by email after delivery
★★★★★

A thing of beauty

A beautiful bike that was delivered to me without issues. I am 5’9 and the frame is a great fit. Everything is working as it is supposed to. My bike arrived via FedEx within 4 days. This bike gives you some serious bang for your buck. I only wish they had different color options. No matter, I plan to decorate my bike soon.

Kenneth C. · Verified buyer · Requested by email after delivery
★★★★★

I made a great choice

This is my first Ebike . I spent ages researching Ebikes extensively online and watched reviews on YouTube . After about 3 weeks of watching videos and checking out reviews and blogs I chose to go with Snapcycle for my first Ebike . It seems that I am getting a lot of value for money as far as Fat Tire Ebikes are concerned . I wrote in to Customer Service to ask about the Class 3 settings . They replied within a few hours and gave me very clear and concise instructions on how to do so . I have already clocked about 40 miles of riding and so far I have been absolutely smitten with the comfort , power , performance & look of this Ebike . I highly recommend .

Eric C. · Verified buyer · Requested by email after delivery
★★★★★

Amazing for beach rides

Love riding it to the beach on weekends! This bike is wonderful for all ages and the tires feel excellent on sand and soil. Plus it looks pretty cool!

Steve H. · Verified buyer · Requested by email after delivery
★★★★★

Great experience with the R1

I've had my bike for around 3 weeks now. Assembly video was clear and concise. My personal thoughts: The R1 is a bike that makes biking fun. You can go further, with less effort and have spare power to get you home if the weather gets bad or some other issue arises. Fun to ride. Definitely a bike for persons of all ages.

Trevor J. · Verified buyer · Requested by email after delivery
★★★★★

So versatile!!!

These things are amazing whether you're doing single track or riding in sand around the coastline. They can bring you just about anywhere safely and quickly. I've got half a dozen e-bikes but this one just takes the cake! Though the other bikes cost more, the quality of my Snapcycle ebike is better by far than some of the bikes that cost me upwards of 2,500. I'm in my 40s, a bit overweight and I've had surgery on my back but these bikes will get you back out on the road whether you're doing single track mountain bike trails or simply planning to take a ride around your neighborhood. Since it’s summer, it’s worth mentioning that out on the beach they are absolutely amazing to ride! I’ve had a blast with my bike and I’d recommend others to get one so they don’t miss out on all the fun to be had.

Aaron S. · Verified buyer · Requested by email after delivery
★★★★★

Planning to get one for my wife

I enjoyed riding the R1 a lot and plan to purchase a step-through version for my wife!

Elias S. · Verified buyer · Requested by email after delivery
★★★★★

Great to ride on the beach

No issues with gravel or sand. Riding experience is smooth as butter. Accelerates beautifully. 10 stars from me.

TIMOTHY W. · Verified buyer · Requested by email after delivery
★★★★★

GOOD BUY!!!!!!!

SUPER GREAT BIKE!!! GRANDKIDS THINK SO TOO. NO REGRETS BUYING THIS

Roger D. · Verified buyer · Requested by email after delivery
★★★★★

Blows other fat tire bikes straight out of the water

I took my first ride the other day and I was astounded by the bike. Took my R1 for a spin on my usual trails and roads. Steep climbs, thick mud, big jagged rocks… it’s as though they don’t even exist. Incredible stability with their fat tires! I will say my biggest fear is running the battery out and being miles away from home. There’s hardly any flat ground in this part of the country. No issues on that front so far. I plan to test my bike’s limits and see how far my bike can take me. Keeping my pedal assist levels on the low side so I can get a good workout from my rides! Apart from performance, I love how sleek and modern my bike looks! Riding it around town makes me feel young and hip again.
A final note of praise: took my bike out in the wee hours of the night and the headlight really illuminates the area! Very pleased with this purchase! Two thumbs up!

ELLIOTT S. · Verified buyer · Requested by email after delivery
★★★★★

THIS BIKE IS AN ABSOLUTE UNIT

THIS BIKE IS A BEAST IT CAN HANDLE ANY KIND OF SURFACE . I RIDE IT REGULARLY OVER ROCKS , ROOTS , GRASS , MUD , AND SAND . SUPERB QUALITY , NOT ONCE WAS MY STABILITY COMPROMISED . I REALLY ENJOYED MYSELF , THUMBS UP TO THE FOLKS WHO MADE THIS . NOW ALL THATS LEFT TO TRY THIS BIKE ON IS SNOW . ILL BE WAITING ON THAT !

Rob B. · Verified buyer · Requested by email after delivery
★★★★★

Impressive

Impressive bike. My friends and family thought the bike looked quite handsome. I am in love with the performance of the R1, I didn’t expect it to be so well built for its price point. Not only is it competitively priced, they throw in a pretty sturdy rear rack for you free of charge. Value is great on this bike, I highly recommend it.

Jose H. · Verified buyer · Requested by email after delivery
★★★★★

A beautiful bike.

I really love how the battery is nicely integrated into the frame and kept out of sight. It’s still easily detachable, but it doesn’t look like a clunky mess unlike most other electric bikes out there. The original R1 comes in a nice color scheme, am hoping to see more color options in the future.

Jessica H. · Verified buyer · Requested by email after delivery
★★★★★

Worth every penny

Got myself a Snapcycle R1. It’s a powerful bike, and looks so good that people keep stopping me to ask what i’m riding and where I got it from. Love it, and will be recommending it to my friends.

Amanda R. · Verified buyer · Requested by email after delivery
★★★★★

Excellent for young adults

Snapcycle, you guys have outdone yourselves. Your bikes are life changing, I commute to work daily on my R1 and turn heads wherever I go, it feels amazing. I’m also getting some exercise in while managing to avoid getting to work all hot and sticky, my secret is dialing down the pedal assist to the point that it’s just right for a morning ride. The bike’s design blends in nicely with the urban landscape and is really just a perfect transport alternative for the footprint-conscious consumer. I highly recommend picking up a bike from these folks, they were responsive and professional with my shipping enquiries.

Kara L. · Verified buyer · Requested by email after delivery
★★★★★

Good for rugged terrain

100 miles in my first week with the r1. Seriously impressed with the performance and ease of use. Setup was soooo simple with the instructional video. Took about half an hour and I was on the road. I have not enjoyed the wind in my face for a long time. Felt so safe and stable even when riding on bumpy terrain. All in all, I could not be happier with this new bike. I’m getting great exercise (you DO have to pedal, by the way) and enjoying new sights and sounds everyday.

Brandon L. · Verified buyer · Requested by email after delivery
★★★★★

Bought it on the recommendation of a friend

A friend recommended Snapcycle to me, and I am SO GLAD that she did. An all-terrain, fat-tired e-bike with pedal assist, a throttle, and a verbal recommendation from a friend? I was sold. I got myself a bike without much further thought. Not long after, a gigantic box arrived at my doorstep. Assembly was smooth, the tutorial videos are seriously idiot-proof, I had my bike on the road in half an hour flat. And this is coming from someone who can barely tell left from right.
The pedal assist function is amazing, I basically only need level 2/3 to go uphill. Rides are always so smooth thanks to these huge tires, I never have to worry that I’m going to be flung off the bike.
Overall, I'm very satisfied with the quality of materials used, as well as its user-friendly design. 400 miles clocked in a week- I’m really looking forward to thousands more miles with my R1!

Kayleigh B. · Verified buyer · Requested by email after delivery
★★★★★

Great for people who want to get back into the swing of it

I haven’t been on a bicycle for 40 years. The idea came to me a year back, when COVID began. I really wanted to get out and about, and maybe go further than the Trader Joe’s a few streets down (not in a car, mind you). I wanted to see, with my own two eyes, the amazing scenery I often see featured on instagram, but I have a bad back and I can’t hike like I used to.
Well, naturally the next thing I wanted to try was to embark on cycling trips (there are some pretty sweet trails in my area). But honestly, the thought of getting back into cycling really daunted me, I didn’t think I had it in me to conquer the upslopes; I didn’t really fancy the prospect of sweating buckets either. That’s when I thought about alternatives. These days, I see e-bikes everywhere- they seem so easy to operate, so effortless to ride, and so I thought to myself, why not give it a go?
So I did! And now here I am, a happy customer- I’d just like to say, I had no regrets with my purchase. Any questions I had were professionally and promptly answered by their helpful customer service team. I will be recommending your bikes to friends and family, so please keep up the good work and maintain your product and service quality.

Lara M. · Verified buyer · Requested by email after delivery
★★★★★

Really loving it so far !

Great bike to take along for your camping trips. You’ll feel unstoppable on your bike, nothing is ever too great a challenge for those wide and sturdy tires. Sand, gravel, debris, you won’t feel it at all. I can’t overstate how comfortable the bike is, you’ll have to try it for yourself to know what I mean. 10/10.

Keziah L. · Verified buyer · Requested by email after delivery
★★★★★

The R1 is nothing short of amazing

The bike came in perfect condition. Not a scratch or dent in sight. That made for a good first impression. But the real test had yet to begin. About an hour of simple assembly work later, it was ready to ride.

My first thoughts were that the bike felt so sturdy and comfortable. I enjoyed a smooth riding experience, yes even off-road, and scaling tree roots and rocks so easily made me feel like a professional cyclist. I can’t believe I’ve been missing out on this. It’s amazing, and I promise once you try it you’ll never want to get off your bike.

Robert C. · Verified buyer · Requested by email after delivery
★★★★★

Good buy

I got an R1 for myself and an R1 step through for my wife. We are retired, and enjoying our new bikes all the time now. The bikes are so robust, and we love that there are both pedal assist and throttle modes available. Outdoor adventures have never been the same, I couldn’t be happier with my purchase.

Jerry B. · Verified buyer · Requested by email after delivery
Snapcycle R1 Step-ThruNo longer sold68 reviews · 4.8 average · 2021–2025
5★614★43★02★21★1
★★★★★

Love this bike

I purchased this bike to help me with hills and such as I have nerve damage in my legs, and they tire quickly but I want to enjoy bike riding still. Did have a couple issues in the assembly as the R1 assembly video does not match the model I received. Took about an hour to assemble and get everything balance and lined up. Took it for a spin as a manual bike and it rides smoothly. Charged the battery and headed for the trail today and it was a amazing feeling to move along the trail with ease. Did have an issue with winds and almost knocked me over with the bike but that's mother nature's fault. Thank you Snapcycle for creating a great bike.

Connie W. · Verified buyer · Requested by email after delivery
★★☆☆☆

Received the wrong bike

I will cannot write a review until I receive the correct bike. First order they shipped me the wrong bike still waiting for the second one.

Tamara L.L. · Verified buyer · Requested by email after delivery
Snapcycle replied · Nov 11, 2026

We’re sorry the bike delivered did not match your order. Please contact support at service@snapcycle.com with your order number so we can check the replacement history and any remaining issue. Thank you for bringing the mismatch to our attention.

★★★★★

Excellent E-Bike

I love my new Snapcycle R1 E-bike. Easy to ride, easy to assemble and great price!

Photo from Karen S.’s review
Karen S. · Verified buyer · Requested by email after delivery · Reviewer received a coupon for a future purchase
★★★★☆

Pretty annoying

The instructions need updating. This is my first ebike so it took me a moment to see where the wire was for the brake light in the back since it isn't that same as the video. I was given a different headlight that doesn't correspond with the video either. I still don't know how to attach it. There is not a spacer to remove when attaching the handle bar which confused me. Rear tire went flat the first week.

Mikayla P. · Verified buyer · Requested by email after delivery
★☆☆☆☆

Not received as of 07/15

Not received

Gary A. · Verified buyer · Requested by email after delivery
Snapcycle replied · Nov 11, 2026

We’re sorry your bike had not arrived when you wrote this review. If anything from that order is still missing or unresolved, please contact support at service@snapcycle.com with your order number so we can check it.

★★★★★

Happy

I love my new bike 😊.

Jeri P. · Verified buyer · Requested by email after delivery
★★★★★

The bikes arrived in about 1 week, although FedEx initially gave us false hopes by predicting the delivery date too early. There were some minor scratches in the finish, one of the derailleur guards was slightly bent as was one of the cargo racks. Both derailleurs required adjustment before all of the gears could be reached. The only real issue was a broken fender on one bike. Snapcycle quickly agreed to send a replacement and it arrived in just a few days. We are really happy with the free helmets and panniers from the Halloween special. The bikes came with better tires than expected, but I'm not sure the batteries are Samsung. They don't indicate a brand and they aren't UL listed. We are very impressed with the performance, beefiness, and finish of the bikes. We've now had a chance to use them a half dozen or more times including one 32 mile excursion and two shorter ones. We could not be more pleased.

Photo from James G.’s review
James G. · Verified buyer · Requested by email after delivery · Reviewer received a coupon for a future purchase
★★★★★

First time ebikes

Finally got to take our new bikes for an initial run. Theses are our first e-bikes and it took a little bit getting used to. Rides like a champ. We went on a paved trail most of the way just so we could fine tune the adjustments on the seat and handlebars which we both loved. Easy to put together which I think it took more time to get the wrapping off than the assembly. Had one issue putting it together (my fault) so I sent a message to the company asking for help. They get right back to me with the solution and it was a easy fix. Great customer service. We love the bikes!! I’m 71 and my wife is 65.

Photo from Robert M.’s review
Robert M. · Verified buyer · Requested by email after delivery · Reviewer received a coupon for a future purchase
★★★★★

Nice bike

Nice bike

Photo from david w.’s reviewPhoto from david w.’s review
david w. · Verified buyer · Requested by email after delivery · Reviewer received a coupon for a future purchase
★★★★★

Ally's bike

This bike was great when we received it other than the brakes kind of make a squeal noise. It is slight.

Jason P. · Verified buyer · Requested by email after delivery
★★★★★

1st e-bike

Awesome all around bike! Fast enough and powerful enough to hall my 6’2” 240lb frame around town. Once together and adjusted it rode beautifully. The only slight negative was the battery longevity. I have to get used to the pedal assist to get optimum battery longevity . I think I will get a backup battery for long trips.

Ernest B. · Verified buyer · Requested by email after delivery
★★★★★

East Coast E-Bike!

I have another e-bike (not a Snapcycle) I use in LA when we are visiting my son, but found myself missing the riding experience after returning home to NJ. I couldn't pass up the recent sale and my R1 step-thru arrived three days ago. Wow, am I impressed! Assembly was a breeze...I just followed the excellent video. The only difference was the stem/handlebar installation as it's different on the step-thru than what is shown in the video. Total time was about 2 hours but I really went slow and double checked every step since it was my first time assembling a bike. Since I have been using a fat tire bike in California, I did have something to compare it to. Spec wise, the two bikes are very similar. I don't want to mention the other brand, so let's just say it starts with an "A". Well, my new R1 is smoother in overall ride, a bit quicker and just seems to handle better. I can't speak for range yet, but I'm extremely satisfied with my purchase. Oh, and I have to mention customer service. I actually ordered the bike while away in Toronto. I was concerned about delivery and contacted customer service about holding off shipping until I was sure I would be there to accept it. Response and follow up within an hour is pretty impressive! Thanks Snapcycle! You guys are doing a great job!

Photo from Barry H.’s review
Barry H. · Verified buyer · Requested by email after delivery · Reviewer received a coupon for a future purchase
★★★★★

Snapcycle R1 Step Thru

My first ebike and I love it. Assembly took me about an hour. While the battery was charging, I took a "bike ride". Easy to pedal on flat ground, took effort to get up hills. Very impressed with the power assist, good choice is the twist throttle.

Photo from Anthony B.’s reviewPhoto from Anthony B.’s review
Anthony B. · Verified buyer · Requested by email after delivery · Reviewer received a coupon for a future purchase
★★★★★

Disappointed guy

I really don't have a problem with the bike it's nice for the price point .but the seat is no very comfortable but just bought a better one. I was very disappointed when I didn't receive the extras they advertised while supplies last like phone holder excersery rail bottle holder etc.. when thay ran out of these extras or what thay called feebees thay should have taken the promo off the website because it felt like the old bait and switch like at an old car lot ...you know like when thay advertised a prise and whe you get there it's a lot higher or less options.. and all of the picks of the R1 750. . Has the BFT CST 4"×26 white letter tires.. which is what I wanted ..but in the fine print thay can replace with 4""by 26"Kenda tires! READ THE FINE PRINT!!!!!!.STILL DISAPPOINTED ..SNAPCYCLE ..WILL NOT ORDER ANOTHER ONE .. Because of customer service!!!

Kevin C. · Verified buyer · Requested by email after delivery
★★★★★

After a little over 100 miles my wife and I are very pleased with the R1 step thru e-bikes we purchased. If you want the most bang for your buck this is the bike for you.

Photo from Joe S.’s reviewPhoto from Joe S.’s review
Joe S. · Verified buyer · Requested by email after delivery · Reviewer received a coupon for a future purchase
★★★★★

Awesome bike!

Having so much fun on my new bike! So easy to ride to. Love it!

Photo from Kristen J.’s review
Kristen J. · Verified buyer · Requested by email after delivery · Reviewer received a coupon for a future purchase
★★★★★

Great Bike, Great Value

My wife and I purchased 2 R-1 Step-Thru bikes and have been having a ball. The bikes are comfortable and very stable on trails and loose surfaces. They are well made, and look it. The customer service with this company is second to none. I don't think I've ever seen better. We had some questions and Harvey took care of everything, and in real time. All emails were answered quickly, and with total satisfaction. Since our bikes arrived, and that was within a week, 2 other sets of neighbors have also purchased the bikes. Derek and Lori Powell

Photo from Derek P.’s reviewPhoto from Derek P.’s review
Derek P. · Verified buyer · Requested by email after delivery
★★★★★

Ready to Ride

This is my 2nd R1. I needed to get a step through so I can more easily take grandkids on rides. Love the power and comfort of the ride, and the kids love being outside and feeling the breeze in their faces!!! Loved the 1st enough to get a 2nd.

Photo from Mark E.’s review
Mark E. · Verified buyer · Requested by email after delivery
★★☆☆☆

Great if you want to tinker, not ride.

Shipping was great, assembly sucked. I find I must tinker and futz with the bike more than actually ride it. Don’t buy if you have limited time and just want to ride. It’s just not for me, and regret the purchase. Bike looks great and I’m sure functions perfectly when assembled perfectly and maintained perfectly. I’m far from that and have to time to get there. Oh well! 🎉

Ron P. · Verified buyer · Requested by email after delivery
Snapcycle replied · Nov 11, 2026

We’re sorry setup and adjustment took away from your riding time. Please contact support at service@snapcycle.com with your bike model and the adjustments still causing trouble so we can identify the appropriate setup guidance or service steps.

★★★★★

Can an 81-Year-Old Non-Atheletic guy ride one of these? Well....

To start with, YES!. I had not ridden a bike since I was 10. I wasn't sure if I had the balance to do it. Got this bike maybe a week ago, have had to recharge it two times, so I've been riding a lot. The 'step-thru' is not too high, and what was a 'girl's bike' last time I rode is now an old man's ride! It came together quite easily, with the only problem being to align the plastic front fender: it doesn't want to be straight. The bike is solid, came in extremely well-packed (Fed Ex damaged one end and had holes in the box: NO DAMAGE to the bike). It was easy to unlock the speed limit, using the black-and-white display. I am 235 pounds, (6' 1") so I have gotten only to 27 mph! The brakes are excellent. The seat...well....it should be an embarassment to SNAP for opting to cheapen their bike with such a poor, bad seat. I had to order another online after just a few miles. This thing is TERRIBLE. It would behoove SNAP to charge $40 more initially than to send out such an inferior item as this "seat". The bike itself is solid: do not fret, if you are, about the 'heavy weight' of fat tire bikes. Your car isn't picked up by you, and weighs maybe 4000 pounds! You don't have to pick up the bike, either, and it is easy to wheel about and position as you like before taking off. SNAP charges NO sales tax: this adds to their value. Their choice of only one color detracts from the appeal of buying from them. The tires are beautiful, and have a nice light colored sidewall. The motor is quiet, as are the brakes. It is a joy to just put it in PAS 5 and gear 3, and then NEVER have to shift or change anything, nor use the throttle. I just get aimed, set the display to 5 and 3, then push 15 minutes (a quarter turn) forward on the chain clock, and the motor takes over. I can go 5 miles an hour, or up to top speed by just pedaling or coasting or lightly continually pedalling on a nice straight-away. You don't have to give this gas (throttle!), and it takes off as slowly as you wish. For seniors like myself, this makes it easy. I used a code and got $60 off. I would have bought two, but that was the extent of their offers that I could find. Their 48-volt battery and low amperage kind of turned me off, so instead of buying two, I opted to give this to my wife ( she is 5'6" and has ridden it) , and ordered a yet-to-come Kepler 52-Volt, 20 Amp bike. It was a bit higher, and they charged sales tax, but I got the two for under $3900, but also, due to reviews, have now ordered a new seat for the Kepler, too. You can't please everybody, I know, but these bike guys could stand above the crowd if they had a bike that was comfortable right out of the box. I do recommend the Snapcycle, however. They had them on hand, shipped quickly, and I like the way the bike looks, handles, and feel that my expectations for it were fully met. Charge time initally was probably 6 hours, by the way. I'd love to review their next model of this, as I think they are on the right path to take over the 26" x 4" sales category.

JERRY D.B. · Verified buyer · Requested by email after delivery
★★★★★

Great bike

Bought two Snapcycle bikes from a local dealer for my wife and daughter. Both love the power and battery life the bike offers.

Frank W. · Verified buyer · Requested by email after delivery
★★★★★

New Wheels!

Snapcycle R1 Step-Thru: Thoroughly enjoying my new bike. The 750W Brushless Geared Hub Motor affords me plenty of power getting around my neighborhood and quickly returning me home for breakfast with the family. Really enjoying an added feature when you engage the hand breaks it activates the rear brake light to brightly illuminate. When the package was received it was the "best" wrapped item ever received.

Photo from ALLEN W.’s reviewPhoto from ALLEN W.’s reviewPhoto from ALLEN W.’s reviewPhoto from ALLEN W.’s reviewPhoto from ALLEN W.’s review
ALLEN W. · Verified buyer · Requested by email after delivery
★★★★★

Bike return

I would like to receive a return shipping label as the bike doesn’t work for me . I have artificial hips and knee plus I am 84 years old and it is to heavy and I can’t keep my knee from hitting the handle bars. Thank Jack Stead 5412136564

Jack S. · Verified buyer · Requested by email after delivery
★★★★☆

R1 step through is a great ebike that can be set up as a class 3 ebike with one caveat (as shipped)

I ordered the Snapcyce R1 step-through ebike (2022 upgraded version) directly from Snapcycle in mid March of 2022 and received it the last week of March 2022. The newer version has hydraulic instead of mechanical disc brakes and is geared for 7 speeds instead of 6 speeds. Snapcycle has made (the 2022 version at least) so you can upgrade its pedal assist settings to support up to 28 mph pedal assist (class 3 settings) instead of the 20 mph max (class 2 settings) it ships with. There is however one caveat to doing this: once you update the assist setting, the manual gearing is geared too low to allow for pedaling with any resistance at the top speed of 28 mph. Overall I am very happy with the e-bike and have put several hundred miles on it. Last week I upgraded the rear gear cluster (original 14T - 28T) with another rear gear cluster (DRIFT MANIAC 7 Speed Freewheel for E-Bike 11-28T) that has 11T(eeth) - 28T and this remedied the problem and now allows me to contribute human power to the locomotion even while travelling at the top assist speed of 28 mph. Great e-bike, I gave this bike a 4 star rating instead of 5 stars because of Snapcycle's failure to re-engineer the manual gearing drive train to provide for human (power) assisted locomotion at 28 mph!
Here is the amazon link to the gear cluster I replaced on the R1: https://www.amazon.com/dp/B07XYNSHZC?ref=ppx_yo2ov_dt_b_product_details&th=1 If you go this route make sure you also buy the required 12 spline tool for the changeout: https://www.amazon.com/dp/B088WKYDSL?psc=1&ref=ppx_yo2ov_dt_b_product_details
Snapcycle rep at customer support didn't seem to be aware of this solution (at least they didn't advise me of this solution) for this shortcoming so my guess is eventually their engineering team will come up with a similar solution in the future. Ideally I think changing out the front crank 48T chain ring with one having 52 or maybe even more teeth might even provide a bit better results (pedal rate still a bit fast) but I have not gone there yet, clearance may be an issue of concern with changing out the front chain ring in addition to potentially needing a longer chain.

James S. · Verified buyer · Submitted on snapcycle.com
★★★★★

(redacted)

(redacted)

Deleted u. · Verified buyer · Requested by email after delivery
★★★★★

Great Bike!!

Been looking at several different ebike brands over the past year. Was expected to purchase a different brand when visiting the store when the Snapcycle step-through caught me eye. I rode three different bikes and chose the Snapcycle as it had the most comfortable ride, great power and features. Been a great bike so far.

Mark S. · Verified buyer · Requested by email after delivery
★★★★★

(redacted)

(redacted)

Deleted u. · Verified buyer · Requested by email after delivery
★★★★☆

High quality with good support

My bike arrived with a damaged rear brake. Was packaged well, looks like it happened during shipping. I contacted customer service and was sent a new rear brake kit. The reason for a 4 star instead of 5 star, the support is not in the same country so the responses would come in the middle of the night. What should have taken a couple of hours ended up taking a couple of days due to the time difference. But overall the support was very good!
The only small negative is that there is nowhere to mount a bottle cage on the frame. That is a pretty big omission. You pretty much always want something to drink on a ride. Going to have to come up with some alternative to mount a bottle now.

Tony V. · Verified buyer · Requested by email after delivery
★★★★★

I haven’t seen my bike yet it’s still at the bicycle shop to get put together I won’t get it until 26 July and when I do I will write or email you and let you know how I love my bike.

Vickie W. · Verified buyer · Requested by email after delivery
★★★★★

Beauty + Functionality + Value = Snapcycle

We first saw the R1 step-thru while on vacation at the beach and it was love at first sight based on aesthetics alone. We found a local shop that had an R1 on display, gave it a spin, and we were hooked! We already had an ebike (from a different well known manufacturer), but the R1 is so much more aesthetically pleasing, has all the standard functionality, is way more comfortable to ride and included extras (such as the rear rack). We couldn't purchase it at the shop (had no way to get it home) so we ordered online from Snapcycle and had it within a week! We did have some issues with our local FedEx service which resulted in a delay and some slight damages, but it was no fault of Snapcycle the bike was packaged very well. Our local FedEx had practically destroyed the package and still there were only minor damages which Snapcycle support remedied immediately, great customer support!
Needless to say, my wife got the R1 and I'm left with the other ebike :( and I can't wait to replace it with another R1. Our only suggestion? Include a standard mounting option for a water bottle holder, sure wed can use a strap-on holder but would prefer the standard mounting screw option.
Thanks Snapcycle for an awesome ebike!

Photo from Eric F.’s review
Eric F. · Verified buyer · Requested by email after delivery
★★★★★

Only have 50 miles

will talk later several problems and a few sugestions

Leslie P. · Verified buyer · Requested by email after delivery
★★★★★

LOVE it

Battery life is awesome. Power is more than enough. I was a little hesitant since I am only 5’2” but getting off and on isn’t too big of a deal. Just took a little practice. I put some foot pegs on the back and my daughter loves sitting on the back rack and going on rides with me. Would be awesome if Snapcycle comes up with a kid hauler basket accessory. Overall, very happy with it!!

Stephanie J. · Verified buyer · Requested by email after delivery
★★★★★

Rides smooth. Easy to put together. My only problem is that It is to tall for me. My husband holds it steady while I get on and gives me a push to get started. I am 5’8”.

Claudette F. · Verified buyer · Requested by email after delivery
★★★★★

Don Moore, the middle aged biker.

I am extremely pleased with my R1 step-through bike. I love it's power when conquering hills. The wide tires provide a great shock absorbance. I purchased the best ebike in my opinion.

Photo from Donald M.’s reviewPhoto from Donald M.’s reviewPhoto from Donald M.’s review
Donald M. · Verified buyer · Requested by email after delivery
★★★★★

Amazing Bike, Great Deal

I've had this bike for nearly three weeks now. I am in love. I do not drive so this is perfect for me. I either walk, ride bike or use taxi cabs or Uber. This bike almost completely eliminates the need for all the above. Every time I would have called for a cab saves me money. Every time I would have walked or even rode my push pedal bike, it saves me time.

I have priced many other ebikes and did research on what the best bike would be for my budget. I would have easily paid several hundred more then what they sell this bike for. It's an eye looker to . Every time I go for a ride I get compliments or asked questions about it.

The third day I had it I got a flat tire . I thought it would be difficult to fix but to my surprise it was as easy. Actually it was easier to replace the tube then with my push pedal bike.

The only things I would like to see with this bike or recommend people who buy this bike do is a GPS and some tire liners to prevent theft and flat tires.

Very nice bike I highly recommend to everyone. I am planning on buying the smaller fold up model in the near future

Photo from Trevor R.’s review
Trevor R. · Verified buyer · Requested by email after delivery
★★★★★

Finally a little competition for the Harley

I have been a Harley rider for years, have two Corvettes and two great bicycles. My son loaned me one his evokes as I’m dealing with pretty demanding back issue and he thought the ebike would keep me in the exercise mode. He was right, I loved it from day one. As I shopped for something a little closer to my ideal ride I came across the Snapcycle r1.
The Snapcycle met all my criteria and exceeded my expectations. Quality build, handsome look and very strong performance. The finale issues was economics and the Snapcycle was right where it needed to be.
I love the ride quality, the power and performance.
Glad to be part of the Snapcycle family.

Photo from Mike B.’s review
Mike B. · Verified buyer · Requested by email after delivery
★★★★★

Snapcycle r1

My bike arrived in perfect condition, very well packaged. The assembly was easy. The bike rides great. It has plenty of power. So far no issues at all. I'm very happy with the bike.

PETER N. · Verified buyer · Requested by email after delivery
★★★★★

Great bikes, great service

I was a little afraid that my wife would be intimidated and not give the bikes a shot. It took her two blocks. We sold her beach cruiser the next day. The first bike showed up with a broken fender bracket due to shipping and they sent a replacement the next day. Part bicycle, part motorcycle, all fun.

christopher c. · Verified buyer · Requested by email after delivery
★★★★★

Turn that frown upside down

Long story short..big issue with shipper not snapcycle turned into a delightful fix...customer service was put to the test and they delivered..After hooking me up with a local bike dealer, I was able to resolve my issues, save a return and move forward with confidence. Great feature rich bike with brilliant design. Small company with big ideas. Olivia, you did all of the right things! 💘 I appreciate you!!

Photo from Alan S.’s reviewPhoto from Alan S.’s reviewPhoto from Alan S.’s reviewPhoto from Alan S.’s review
Alan S. · Verified buyer · Requested by email after delivery
★★★★★

Love, love, love my R1 Step through

I absolutely love my Snapcycle R1 step through. Amazing power, control, and stability. I commute 6 miles one way to work and I am enjoying the exercise, being outdoors and feeling energized when I get to the office. A huge shoutout to the designers and production crew at Snapcycle.

Photo from Bob N.’s review
Bob N. · Verified buyer · Requested by email after delivery
★★★★★

Sport Utility Bike

I purchased the R1S to help me maintain our local trail at Cooper Creek reservoir. It's a long hike in to bring tools, work and then hike back out. With this bike I can get in and out and not be exhausted. We are about three miles from the reservoir so I can ride there, work and ride back without using a vehicle. Best money I've spent in a long time. Customer service has been great too. Any questions have been answered quickly.

Photo from Robert F.’s reviewPhoto from Robert F.’s review
Robert F. · Verified buyer · Requested by email after delivery
★★★★★

Great fun.

I have gotten a few rides in, and the performance is as expected. I live in an extremely hilly area of the mountains and so far, I have made it up everything. A long hill the battery shows some fatigue, but not too bad. I can easily get 20 mi per charge in my conditions. I think if I do a less hilly ride, 30 mi is to be expected. It is a heavy bike, so don't be surprised. Putting it together was super easy.

Charles B. · Verified buyer · Requested by email after delivery
★★★★★

Great Bike

We purchased 2 R1 step throughs for my husband and I. Unfortunately I broke my femur and haven't been able to try it out but my husband loves his! We had a couple bolts missing but customer service was excellent and sent the parts out quickly! Looking forward to take these camping!

Photo from Kathy H.’s review
Kathy H. · Verified buyer · Requested by email after delivery
★★★★★

72 and more then happy

I am 72 with bad knees and thought bike riding was over until I got the R1 step threw .
The bike arrived in good condition and assembly was easy . It has amazing hydraulic brakes , headlamp is bright and clear , and the wired tail lamp is bright . 20 miles per hour is plenty fast enough for me so have left in on stage 2 . I added 4.5 in steering riser and. Spring assist seat post . A phone holder and rear carry bag helps for small shopping trips. Can’t wait to get a Snapcycle front carrier when they are available so the dog can ride too . I would recommend this bike to family

Photo from Gerald A.’s review
Gerald A. · Verified buyer · Requested by email after delivery
★★★★☆

Good Bike.

I purchased two bikes back in mid-November. My payment was deposited and my first bike (R1) arrived late November. The second bike (R1 Step-Thru) did not arrive until mid-February meaning Snapcycle had my money for about four months before the order was completely fulfilled.

The Step-through was more assembled than the R1 however set-up was very easy. Our initial impression is the bikes are great and we love to ride them on our county roads. I'm impressed by the responsiveness to our email queries during the delivery phase indicating that SnapCycle staff will be responsive to our future needs as they arise.

Phillip P. · Verified buyer · Requested by email after delivery
★★★★★

Snapcycle R1 Step-Thru is a GREAT EBIKE

Had to wait awhile because of shipping delays. Ordered before Christmas and did not receive the Ebike until early February. Shipping box was undamaged and the bike was well wrapped. I received the upgraded version with hydraulic brakes and integrated rear light. There were a few things that were different than the installation video. The handlebars are different than the installation video
- Handlebar attachment is different
- Derailer guard attachment not discussed. Yes I know easy enough to figure out
- Power to rear light not discussed. Yes I know easy enough to figure out.
I am 72 and have not rode a bicycle since I was a young man so it took a few rides to get used riding an Ebike, using the pedal assist and throttle and the additional weight of an Ebike. So glad I got the Step-Thru model. I am not so sure I could have gotten my leg over the middle bar of the non step-thru model.

It’s amazing how much the pedal assist helps me ride. At 72, I have had both knees replaced and standing up to pedal to make it up hills really hurts them both. With this bike, I stay seated going up hills, adjusting pedal assist as necessary to stay seated.

In response to a request for information about whether I had changed the Ebike from Class 2 to Class 3, I stated:

So far I have left the Ebike a class 2. The most painful thing when I bike is having to stand to bear down on the pedals to go up a hill. So far at level 2 and using the bike’s gearing I have had no problems going up some good sized hills using pedal assist 3. So far haven’t had to use pedal assist 4 or 5.

In summary, a great purchase, no regrets.

Photo from George S.’s reviewPhoto from George S.’s review
George S. · Verified buyer · Requested by email after delivery
★★★★★

Dream Machine

Blast to ride I logged in 51 miles and still have 2 bars left, changed the ramp to 1 and set the PAS to 0-9 installed an adjustable stem riser and a cloud 9 seat, love the hydraulic brakes and the speed sensitive cadence. Customer service is the best in the business, looked into several bike, and so glad I bought the Snapcycle. Looking forward to many,many more miles.

Photo from Joseph O.’s review
Joseph O. · Verified buyer · Requested by email after delivery
★★★★★

Exceeded All Expectations

Our 2 Snapcycle Step Through R1 bikes went together easier than expected! Following a full charging cycle, a read of operating the bike I took the bike out for it’s maiden voyage. The ease of adapting to the assist was minimal. The acceleration of the assist was amazing! Can’t wait to get out in the bikes again tomorrow for a longer ride! Ordered a rack today so we can take the bikes along on our many travels this year!

Photo from Jim M.’s reviewPhoto from Jim M.’s reviewPhoto from Jim M.’s review
Jim M. · Verified buyer · Requested by email after delivery
★★★★★

Very good

No problem so far

Larry B. · Verified buyer · Requested by email after delivery
★★★★★

Good value, great fun

Two weeks in and a hundred miles later I am very pleased. This bike is smooth and powerful, yet agile and nimble. I love the unique frame design of the R1. I have already been asked where it came from several times. I truly love it.

Photo from Charles H.’s review
Charles H. · Verified buyer · Requested by email after delivery · Reviewer received a coupon for a future purchase
★★★★★

Absolutely Great !

Great bike with a great price. I love everything about this ebike, and would recommend it to anyone. It has great power and very comfortable too also looks great. Snapcycle is a company you can trust, and their customer service is excellent.

Kenneth P. · Verified buyer · Requested by email after delivery
★★★★★

Snap cycle

I have been enjoying this bike since I received it over a month ago. The assembly was straightforward. The instructions were well detailed. I love the freedom of continuing my journey especially when my legs get tired. Very durable and solid construction. Would highly recommend!

Paul E. · Verified buyer · Requested by email after delivery
★★★★★

Shipped as promised, no damage, good packaging , reasonable assembly for old man, nice ride and easy to control. Had one issue which was my error not bikes. Woul recommend to others. Couple of thing I would have liked a larger front light for nights, rear light coupled with big battery and a puncture proof inner tube. Great bike.

Marvin L. · Verified buyer · Requested by email after delivery
★★★★★

Bike review

Excellent choice!..Great bike! ..super fun! I would highly recommend you buy a Snapcycle!!

Bernie D. · Verified buyer · Requested by email after delivery
★★★★★

Customer service A++

I've had my Snapcycle for a few weeks now, and it surpasses all of my expectations! I've added a stem riser to put me in a more upright position. Not only has the bike surpassed my expectations, but customer service, post sale, has been nothing short of spectacular. Questions answered quickly and expertly! Thanks Carmen! Robin (and Jerry) B.

Photo from Robin B.’s review
Robin B. · Verified buyer · Requested by email after delivery · Reviewer received a coupon for a future purchase
★★★★★

I love love love my new bike!!!!

I love love love my new bike!!!! I ride it to work and I walk into work with a smile on my face everyday!!!! I haven’t had this much fun on a bike since I was a kid. It’s the best purchase I’ve made in a long time!! 💜

Renee W. · Verified buyer · Requested by email after delivery · Reviewer received a coupon for a future purchase
★★★★★

Very happy

We have bought 2 snap cycle step thru bikes. The first to see if we wanted a second. They went together very easy, no adjustments needed except for seat and handle bars. We have close to 500 miles on them with no problems. Only thing I wish we could do is raise the handle bars up a couple of inches.

Photo from FR’s review
FR · Verified buyer · Requested by email after delivery · Reviewer received a coupon for a future purchase
★★★★★

Agility

The bike is awesome. Ride it daily. Hardtails are bumpy on rough terrain, so bought a shock absorber for the seat. 40 bucks on Amazon and voila! Bumping solved. Love it.

Daniel K. · Verified buyer · Requested by email after delivery
★★★★★

Solid bike, great for its price

Compared to other fat tire e-bikes available on the market, I think this one is well worth its price. It’s a comfortable ride and often turns heads with its beautifully designed frame. I purchased mine with Affirm, the checkout process was pretty quick and simple. Personally I just need something to help me commute safely and quickly, with minimal effort. I can get to work without breaking a sweat now and it feels absolutely amazing.

Jennifer B. · Verified buyer · Requested by email after delivery
★★★★★

Just what I needed

I am fully enjoying the R1 step through, I ride through my neighborhood and I get a lot of questions about the bike. It’s beautifully designed and is great even for a 5”1 tall gal like me, and that’s what really sealed the deal for me. Considering I’m going to be using the bike quite often to get around and run errands, I want it to look presentable. Thanks Snap for all of the customer support as well.

Joan H. · Verified buyer · Requested by email after delivery
★★★★★

Love love love the customer service

The website is so easy to navigate, im so glad for your customer support over the phone and subsequent assistance rendered via email, i had some burning questions that wouldnt have been answered otherwise, and this really gave me peace of mind when purchasing my r1 stepthru. Will be looking for you guys in future when I need more help. Potential buyers take note, these guys actually pick up the phone and do callbacks!!!

Avery E. · Verified buyer · Requested by email after delivery
★★★★★

I’ve had so much fun with this

This bike has given me a great time. I managed to assemble it with only the aid of the tutorial video. I get a ton of questions from curious passersby when I'm riding along the trails. It’s a hefty bike that I feel comfortable on, and the frame design is especially great for those of you who like to wear skirts or dresses. At first I thought the bike was a little pricey, but after trying it out for myself, I realized the craftsmanship was superb. It really is value for money, and I know I’ll continue making good memories with it. Shoutout to their wonderful customer support team as well, their service is really just icing on the cake!

Taylor H. · Verified buyer · Requested by email after delivery
★★★★★

Did my research and got an R1 step thru…

I always spend months and months researching before making big ticket purchases... looked at Rad, Himi.. just to name a few. I almost pulled the trigger on another bike.. But changed my mind at the last moment. And boy am I glad I did. Im very happy I decided to go with the R1 stepthru. The bike goes everywhere! Up the hills with ease… Down the river valley and back up the other side… I am 60 years young and I feel like a kid again... The bike is super solid and very well made. Their customer service is also excellen.t.. my bike unfortunately came without a front fender but their customer service team was so quick to respond and sent a new one over…
Thumbs up you guys.
If you’re still undecided, you should look at what other people are saying about their products… You may not believe me but you should believe what so many verified buyers are saying!

Mae M. · Verified buyer · Requested by email after delivery
★★★★★

We had great fun !

I really had great fun riding together with my wife along the beach on weekends. Great decision made by my wife.

Lee L. · Verified buyer · Requested by email after delivery
★★★★★

Just awesome

I actually only got mine last week. It came super well packaged and protected, nothing was out of place. So many gear options, such a comfy ride, and the handlebars are so stable. The quality of the parts is much better than I’d imagined at this price point. Seriously, how do they do it? This is the best bike I’ve ever owned, period.

Ashlee J. · Verified buyer · Requested by email after delivery
★★★★★

Perfect for an old man like me

I'm 77 this year and the R1 has given my legs a new lease of life. At my age, I never thought i'd be able to travel long distances on my own. The pedal assist feature is amazing on this bike. It revs up so quickly and the output exceeds my expectations- I'm so excited to go uphill now, never again will I have to struggle to pump my crank to get to where I want to be. It's so simple, I just have to adjust my power assist level, and up I go effortlessly. Thank you Snapcycle for such amazing e-bikes!!!!

Theon R. · Verified buyer · Requested by email after delivery
★★★★★

Great bike to bring your furkids around with

I love my new bike so much, and to my surprise, so does my terrier, Luna! The poor girl can’t move about much due to a leg injury, so I bought a nice little dog trailer to go with my ebike- we’re out riding all the time now! Luna gets so excited when she hears my keys jangling, I almost never get a break these days. But it’s worth it. I’m glad I’m able to bring her outside to bask in nature when she’s not able to get out there herself. If her incessant barking and tail wagging are anything to go by, Luna LOVES being brought out for a ride, and I don’t even have to break a sweat in the process. I think that’s because the bike itself is really heavy duty and well built, and the pedal assist feature makes riding super smooth and easy. Overall, I’d say this bike is money well spent.

Alicia R. · Verified buyer · Requested by email after delivery
★★★★★

This one’s for the ladies

My other half has an R1 and I felt like I was really missing out on the fun he’s having. I wanted to get an identical one to match his, but upon trying his model a few times I found that I couldn’t get on or off the bike as comfortably as I hoped. I convinced him to get me a step through instead, and I’m relieved to find that it’s much more comfortable for me to mount and dismount without that beam in the middle. Now I can hit the road with the hubs!

Joy F. · Verified buyer · Requested by email after delivery
Snapcycle R1 ProNo longer sold1 review · 5.0 average · 2024
5★14★03★02★01★0
★★★★★

My husband loved his bike!

Erica R. · Verified buyer · Written in the Shop app
Snapcycle R1 Pro Step-ThruNo longer sold2 reviews · 4.5 average · 2024–2025
5★14★13★02★01★0
★★★★★

snapcycle r1 pro step thru e- bike in purple

took first ride today, so smooth, and assembly was so easy

Debbie S. · Verified buyer · Requested by email after delivery
★★★★☆

The R1 Pro ST Best Bang for the Buck

The R1 Pro ST is an all round great bike for the pricepoint with plenty of instant assist power when needed. The integrated display and tail lights add miles to this bike's stylishness. The display could use an odometer/ trip meter and I'm having issues getting the app to link to the ebike via BT. There's no rear shock absorption, so I'll likely switch out the stock seat but no rush since the fat tires help with bumpiness. There's some minor brake squealing and chain noise, but I love this bike! I may just get a second one to share in the fun.

Don R. · Verified buyer · Requested by email after delivery
Snapcycle EagleNo longer sold14 reviews · 4.8 average · 2023–2024
5★124★13★12★01★0
★★★★★

Price dropped ?

Purchased the Eagle 10 days ago and just saw the price dropped from $1499. To $999. Ouch. Some review may be skewed right at the moment. But was a gift to my son in Ohio and waiting for feedback

terry c. · Verified buyer · Requested by email after delivery
★★★★★

Highly recommend this company!

Bought sight unseen from Snapcycle website. Could not be more pleased with my purchase! Very impressed with ordering process, shipping updates, condition when received, ease of setup and overall build quality. I will pass my very positive experience on to friends and family and highly recommend that they purchase a Snapcycle. A five-star +++ experience. Thank you Snapcycle! Michael T.

Photo from Michael T.’s review
Michael T. · Verified buyer · Requested by email after delivery · Reviewer received a coupon for a future purchase
★★★★★

Kim's Review of Eagle

has long battery life, and fun to ride. Takes small bumps well, was easy to assemble and I love it

Photo from Kim M.’s review
Kim M. · Verified buyer · Requested by email after delivery · Reviewer received a coupon for a future purchase
★★★★★

Bike is awesome!! Fed ex shipping was awful!!

savanna j. · Verified buyer · Written in the Shop app
★★★★★

Game changer

My Eagle arrived within a week of ordering, in very good shape. Assembly, which was mostly attaching the fenders, went very quickly. I'm recovering from spinal surgery, so haven't been able to put it through all its paces yet, but the first 40 miles have been great fun! I wanted a powerful bike to pull a trailer with my 95 pound dog. It took a little coaxing to get Gilda in her trailer, but the Eagle handled the first two rides, 10 miles total, with no problems at all. We rode comfortably mostly in PAS 1 and 2, but 3 and 4 were very smooth as well. The disc brakes worked well and stopped efficiently even with the added weight. I did not notice any additional drag on the motor.
I find that I can exercise as much or as little as I want with the pedal assist. The motor removes the worry about having enough stamina to complete a ride and I'm certain I'll ride much more often, and much further, as a result. The geometry is very upright, which is helpful for me with my neck situation. The ride is very smooth, although I haven't been on any gravel roads or trails yet, just some potholed streets and railroad tracks.The folded bike just fits into the hatch of my 2018 Buick Envision.
All in all, I am super happy so far. If it proves durable, it seems a very good bike for the money.

Photo from Jerome F.’s reviewPhoto from Jerome F.’s review
Jerome F. · Verified buyer · Requested by email after delivery · Reviewer received a coupon for a future purchase
★★★☆☆

"great bike" a little disappointed

They don't sell bike racks for front or back, makes it tough to haul items with you.

Russell M. · Verified buyer · Requested by email after delivery
Snapcycle replied · Nov 11, 2026

Thank you for explaining what was missing from your Eagle experience. We’re sorry suitable rack options were not available when you needed them. Contact support at service@snapcycle.com with your bike’s details so we can check current compatible options.

★★★★★

Feel Like a Kid again.

First time I have rode a bike in years. I have a couple of hills to go up or down in my neighbor hood and now I can tackle them. Great quality. I wish there were more accessories on the website for the Eagle, but I hear they are coming.

Photo from Mark H.’s reviewPhoto from Mark H.’s reviewPhoto from Mark H.’s review
Mark H. · Verified buyer · Requested by email after delivery · Reviewer received a coupon for a future purchase
★★★★★

The rear rack for the Eagle

The rear rack for the Eagle
The rear rack for the Eagle I received is not the same as the rack pictured on the website. It's lacking about 50% of the support bars on both of the sides. It would have been nice to get what I ordered.

Photo from Jeffrey O.’s review
Jeffrey O. · Verified buyer · Requested by email after delivery · Reviewer received a coupon for a future purchase
★★★★☆

very fun and powerful bike

took delivery of the Eagle and put it through its paces over the weekend. it was larger than I expected, but that was actually a good thing. Packed VERY well. Setup was next to nothing. Came with a 80% charge, so I was able to get on it right away. I am a very experienced BMX and Mountain Bike rider, so Ill give this my honest take.
I was surprised to see how well it handled considering the 4" wide tires. the bike feels solid as a rock. the only sounds come from the whirring of the motor. the chain barely makes a sound and shifting is near silent. impressed. took me a minute to figure out the throttle button, as pedal assist still occurred with the button in the off/out position. I quickly realized this button just kills the throttle on the handle. I am fine with that, and to kill pedal assist---well, you have to set it to zero! (duh, haha)...
Throttle is something ill have to get used to. It seems to be in either full-bore mode, or off. This led me to doing several "jump starts" that jerked me from a barely moving position and i almost had to bail a couple of times. I took a few rides with myself around town and had the best time zipping down side-streets, off curbs, across the greens of the schools and down some light trails. I then took a ride with my 6 year old and found it tough to stay slow enough to allow her to keep up with me. The bike jerked on and off...so this bike WANTS to move...and move FAST. I took this as a good thing. Riding with no pedal assist honestly proved quite difficult. The weight, tires, and gearing just dont afford a nice ride as you will be pedaling hard to get this thing to move much at all. So this is testament to the power of the motor considering how effortlessly it slings the bike in forward motion. This is a strong bike that wants to flung down (and up) light trails and bumpy roads. I had a blast using it for that purpose.
I look forward to getting a rear rack for it so i can do some light hauling. This is a very fun, powerful, and solidly-built bike. It also looks amazing in my opinion. Shipping was lightning fast, and pre-sales support was on point. Impressed with Snapcycle. Thanks.

Fran C. · Verified buyer · Requested by email after delivery
★★★★★

The Eagle is Epic

Searched for a folding E bike for a few months and have tried many kinds. The Eagle was the moat solid I have tried and the dual shocks make it so fun to ride on and off trails here in the appalachians. I have a few bikes now and this one has quickly become my go-to due to how easily I can transport it in my SUV.

Aeyron M. · Verified buyer · Requested by email after delivery
★★★★★

His & hers! PERFECT!!

We bought 2 Eagle bikes so we can ride together! We love the bikes - sooo very easy to assemble! And made with such high quality parts!!

Photo from Cheryl H.’s review
Cheryl H. · Verified buyer · Requested by email after delivery · Reviewer received a coupon for a future purchase
★★★★★

This is the very BEST brand of electric bike! We did a lot of research before purchasing 2 Eagle bikes. So very easy to assemble, quality components! We highly recommend this company!

Cheryl H. · Verified buyer · Written in the Shop app
★★★★★

An amazing ebike

I got my Snapcycle eagle a couple of days ago. It was very well packaged , the bike was in pristine condition out of the box. I have been using it for daily commute to work. It is a very powerful ebike, and the full suspension system worked great even on bumpy roads. Loved it.

Photo from Darren H.’s review
Darren H. · Verified buyer · Requested by email after delivery
★★★★★

Stunning frame design

Got my Eagle a couple of days ago. Its full suspension frame always ensures a comfortable ride even on uneven terrains near my neighborhood. Its stunning frame design adds to its aesthetic appeal. Furthermore, I love its power. It's a beast going uphill. Many thanks to SnapCycle for creating such a great bike.

Aaron W. · Verified buyer · Requested by email after delivery
Snapcycle Pegasus (original model, not the Pegasus Lite)No longer sold7 reviews · 4.3 average · 2023
5★54★13★02★01★1
★★★★★

Superior quality, love this machine from the tires to the bars. It's perfection!

Photo from JUSTIN M.’s review
JUSTIN M. · Verified buyer · Requested by email after delivery · Reviewer received a coupon for a future purchase
★★★★★

The BEST bike out there for this great price

This company is the best company to buy an E bike. Their complete product line is perfect and without issues . Customer service is the best out there. I am extremely happy with my purchase in the whole process.

Gregory C. · Verified buyer · Requested by email after delivery · Reviewer received a coupon for a future purchase
★★★★★

Bike is amazing!! fed ex shipping was awful!!

savanna j. · Verified buyer · Written in the Shop app
★★★★★

Great bike no problems….. shipping sucks they use fed-ex sorry delivery service

Rusty R. · Verified buyer · Written in the Shop app
★☆☆☆☆

I'M TO SHORT FOR IT

I really liked the bike and wanted to keep it, but unfortunately I had to return it because I'm to short for it.

Sharon C. · Verified buyer · Requested by email after delivery
Snapcycle replied · Nov 11, 2026

We’re sorry the Pegasus was not a comfortable fit. Thank you for sharing your experience. Rider fit depends on more than overall height; please contact us at service@snapcycle.com before ordering if you need help comparing seat and standover measurements.

★★★★☆

Too tall for 5' 6 " woman.

Process of ordering was easy. Unfortunately, the ebike companies I looked at did the minimum seat distance from the ground. I didn't notice thos company does it from pedal to seat. It's way too high for me, now I'm stuck with a really nice bike that I can't ride safely. My feet, or toe can't touch the ground. I'm going to have to sell it at a loss

Madelyn E. · Verified buyer · Requested by email after delivery
★★★★★

Great bike, Great Customer Service!

I love this Pegasus ebike from SnapCycle! Despite the cold and windy weather conditions, it allows me to effortlessly reach my destinations. Riding it is incredibly enjoyable, and the fact that I no longer have to purchase gas fills me with exhilaration. I enthusiastically endorse it to anyone contemplating its purchase, as I'm confident they won't regret it.

Logan A. · Verified buyer · Requested by email after delivery
Snapcycle StingerNo longer sold3 reviews · 4.7 average · 2023
5★24★13★02★01★0
★★★★★

5 stars!!!!

This is the best investment in exercise equipment I’ve ever made.

Jennifer T. · Verified buyer · Requested by email after delivery
★★★★☆

Stinger review

Decided to buy a Stinger to replace my wife's 10 year old Giant Twist Freedom DX (250 watt front hub drive). The old bikes batteries were acting tired, plus she doesn't ride confidently on gravel with the 700x38c tires. The new bike arrived promptly (4 days after ordering!) in a well padded box. The bike was quick to assemble, but I ran into issues with the rear mechanical brake. The rotor was somewhat out of true, and the pads seemed somewhat damaged. Despite my efforts to straighten the rotor and adjust the brake, couldn't keep the rotor from rubbing on the pads. Sice I had bought a set of cheap Zoom mechanically assisted hydraulic brakes for another bike, decided to install one as a replacement. Instant success; the brakes operated smoothly with no rubbing. Worked so well that I replaced the front brake as well. To finish setting up the bike, I replaced the original "comfort seat" with a nice Serfas saddle and Zoom seatpost. Took it for a test ride, although there is no way my 34 inch inseam works with this frame size and standard length seatpost. All in all, the bike handles surprisingly well for it's weight. The 3 inch tires are a great compromise that rolls effortlessly over gravel, but still works on pavement pavement. Was not expecting much from the derailleur, but it shifts surprisingly well (not that you need it much for a hub drive). My wife has had it out on several rides, up to 15 miles, and likes it. She is still adjusting to only having a cadence sensor, since her old Giant has a torque sensor (unusual for a hub drive). Overall, I think the Stinger is a good bike offering value in a crowded market. The only reason I docked a star was the quality of the brakes. Think Snapcycle should consider upgrading them to better quality mechanical or budget hydraulic.

Photo from Andrejs D.’s review
Andrejs D. · Verified buyer · Requested by email after delivery · Reviewer received a coupon for a future purchase
★★★★★

Impressive

Love the quality and power of this bike. I live in a hilly area and have been concerned about how much power I would need to get up some of the steep slopes in my area. The website says its motor is rated 500W. In fact, I don't feel much difference with the other 750w ebike i bought from another manufacturer when going uphill. Additionally, It came with a front basket and a solid rear rack. It was a great deal. Looking forward to nicer weather here in Maine so we could go out more often with my new Stinger.

Frank C. · Verified buyer · Requested by email after delivery
Snapcycle Infinity CargoNo longer sold3 reviews · 5.0 average · 2023
5★34★03★02★01★0
★★★★★

I am satisfied with Snap cycles response to my order, and the porch that I had ordered from them as well as my bike, and I would order from them again very good shop

Raymond J. · Verified buyer · Written in the Shop app
★★★★★

Fun and fast

I've had my Infinity for about a week now. I'm really enjoying it. My friends who are Ebikers with older bikes are amazed by this bike. I'm slowly getting to know how to work the controls, but so far it's good.

Photo from Brent R.’s reviewPhoto from Brent R.’s review
Brent R. · Verified buyer · Requested by email after delivery · Reviewer received a coupon for a future purchase
★★★★★

Snap Cycle Infinity Review

My honest review i do Wish the bike was a bit faster, I dont know whether it’s a defect but the battery does not stay charged for long granted the bike never died on me the bike has 100mi on it i can Also add for long duration rides the seat is not that comfortable so wish there were a remedy for the battery not staying charged

Mike Y. · Verified buyer · Requested by email after delivery
Snapcycle WarriorNo longer sold1 review · 1.0 average · 2025
5★04★03★02★01★1
★☆☆☆☆

Damaged Frame

My warrior bike came in damaged and customer service has been unresponsive after multiple attempts to reach them. When they finally replied, they are sending a fender, which I did not specify so I’m not sure where the confusion is. The photos provided were clear it was the body/frame, which is welded so I can’t install myself. They have yet to respond to that latest email and I’ve grown frustrated seeing that the warranty is not being upheld. I was patient and understanding in the beginning, but having read other 1 star reviews - the customer service checks out

Photo from Kaylen’s reviewPhoto from Kaylen’s reviewPhoto from Kaylen’s reviewPhoto from Kaylen’s review
Kaylen · Verified buyer · Requested by email after delivery
Snapcycle replied · Nov 11, 2026

We’re sorry your Warrior arrived damaged and that you had difficulty getting help. Please do not ride a bike with suspected frame damage. Contact our support team at service@snapcycle.com with your order number so we can review the photos and service history.

Earlier accessories

Accessories no longer in our catalog.

Front BasketNo longer sold4 reviews · 5.0 average · 2022–2023
5★44★03★02★01★0
★★★★★

The basket is well made ,very sturdy, there is one problem. When mounting the headlight onto the basket it does not turn with the handlebars. I modified a doorstop so that I can use the original position for the light . This doorstop has the two holes in a 90 degree position which works for under the basket. Have a fun day!

Leonard u. · Verified buyer · Requested by email after delivery
★★★★★

Great basket

This basket is heavy duty and installs easy ,also comes with light extension wire. It really looks great and is sturdy.I like it because it stays in place while steering and not swing like other brands.That you can end up with scratches on bike frame.I would recommend this product.

Photo from Nicholas D.’s review
Nicholas D. · Verified buyer · Requested by email after delivery
★★★★★

Snapcycle R1 front basket.

Boy does this basket add a touch of class to the R1. Very nicely made with wooden floor has just enough room for a bike helmet with shield. Mounts with four screws to the front, then you relocate your headlight. Best part is it gives purpose to the four standoffs on the front head stem. I use this ebike to run to the local stores for supplies.

Photo from chris v.’s review
chris v. · Verified buyer · Requested by email after delivery
★★★★★

Front basket

Love the basket. Easy to install.

Sharon R.U. · Verified buyer · Requested by email after delivery
Tail Wagon Pet TrailerNo longer sold2 reviews · 3.5 average · 2023
5★14★03★02★11★0
★★★★★

Quality, sturdy and will last me along time

Pleasantly surprised with this pet carrier. This pet carrier will last me a lifetime. I was real lucky to find this company. The customer service with this company is the best anyone can expect.

Gregory C. · Verified buyer · Requested by email after delivery · Reviewer received a coupon for a future purchase
★★☆☆☆

Disappointed

I have used it six times and only approximately 12 miles and the canvass material has completely split apart where it wraps around the frame. My dog only weighs about 10 lbs so I am not overloaded.

Boyd P. · Verified buyer · Requested by email after delivery
Snapcycle replied · Nov 11, 2026

We’re sorry the trailer fabric split after limited use. Please stop using it if the fabric or attachments are damaged. Contact support at service@snapcycle.com with your original order details so we can check the replacement history and any outstanding issue.

Bike Trunk BagNo longer sold2 reviews · 5.0 average · 2023
5★24★03★02★01★0
★★★★★

Great day bag for the step thru. Holds a large water bottle and there is good storage when you let down the side bags. Might be a little tall for the step over.

Photo from Robert M.’s review
Robert M. · Verified buyer · Requested by email after delivery · Reviewer received a coupon for a future purchase
★★★★★

Excellent purchase

This bag fits so perfectly you never even know it's there. It holds everything you need for a long ride and then some! The shoulder strap is a huge bonus.

Photo from Mark P.’s review
Mark P. · Verified buyer · Requested by email after delivery · Reviewer received a coupon for a future purchase
Zoom Suspension SeatpostNo longer sold2 reviews · 5.0 average · 2023
5★24★03★02★01★0
★★★★★

Seat post

Nice

Photo from david w.’s review
david w. · Verified buyer · Requested by email after delivery · Reviewer received a coupon for a future purchase
★★★★★

Zoom Suspension Seatpost on my R1

I ride on packed, loose gravel roads, and some trails. The zoom seat suspension took out the jarring of a hard tail bike. Nice addition but it does raise the seat height 4".
My wife's R1 step thru has a cushy seat that seems to complement the Zoom post suspension.

Photo from Anthony B.’s reviewPhoto from Anthony B.’s review
Anthony B. · Verified buyer · Requested by email after delivery · Reviewer received a coupon for a future purchase
Eagle Rear RackNo longer sold1 review · 2.0 average · 2023
5★04★03★02★11★0
★★☆☆☆

Not as pictured

The rack that was shipped to me is different from the one pictured on the website at the time I ordered it. It has since been updated.
I would have liked the original one as it had 50% more bars on each side.

Jeffrey O. · Verified buyer · Requested by email after delivery
Snapcycle replied · Nov 11, 2026

We’re sorry the rack differed from the photo shown when you ordered. Product photos should accurately reflect the item supplied. Please contact support at service@snapcycle.com with your order number and the rack details so we can review the mismatch.

HelmetsNo longer sold1 review · 5.0 average · 2022
5★14★03★02★01★0
★★★★★

Comfortable stylish helmets

Helmet’s look great and fit very well. Lightweight makes them easy to stow and still provide protection.

Photo from Jim M.’s reviewPhoto from Jim M.’s reviewPhoto from Jim M.’s review
Jim M. · Verified buyer · Submitted on snapcycle.com
Non-Slip Foam GripsNo longer sold1 review · 1.0 average · 2021
5★04★03★02★01★1
★☆☆☆☆

HALF TWIST THROTTLE?

MY QUESTION IS HOW THE HECK WOULD THIS OPTION BE ABLE TO FIT PROPERLY W/O HACKING OFF PART OF THE RIGHT GRIP TO ACCOMODATE THE HALF TWIST THROTTLE SIDE? I'M CONFUSED AND HOPING THIS RATING PROMOTES EITHER A REFUND OR SOME SORT OF SUGGESTION FOR PROPPER FITMENT. I WOULD BE WILLING TO RE RATE THIS ITEM IF I'M WRONG.

LEONARD H. · Verified buyer · Requested by email after delivery
Snapcycle replied · Nov 11, 2026

Thank you for raising the grip fitment issue. A half-twist throttle needs the correct grip length and clearance. Please contact support at service@snapcycle.com with your handlebar and throttle details before modifying any parts.

Store reviews

Reviews about ordering, delivery and support rather than a specific product.

Snapcycle store & serviceStore service3 reviews · 2.7 average · 2024–2025
5★14★03★02★11★1
★★☆☆☆

No Customer Support Response

I purchased 2 bikes for Christmas. With Spring in the air we got the bikes out. Unfortunately for 1 bike the battery appears to not be registering/completing the electrical circuit. I sent 3 emails to their support team. I have called and left a message on their token answering machine. No response over the last 2 weeks. For the price of these bikes, zero response in 2 wks is just not acceptable. The other bike works well. But beware if you have a problem, don’t expect a response.

Steve · Submitted on the Judge.me review site
Snapcycle replied · Nov 11, 2026

We’re sorry one of your bikes would not power on and that you struggled to reach us. Please avoid charging or riding it if the battery connector appears damaged. Contact support at service@snapcycle.com with your order details so we can review the issue.

★☆☆☆☆

Terrible customer service

My husband’s first time out on ebike, it breaks and causes him to wreck. I emailed for warranty and replacement parts. I sent pics and all the info they asked for. They won’t cover anything because they say it was wrecked. Well it was wrecked due to parts breaking. I emailed for them to call or email my husband. My husband has called and left several message, i have emailed 2 times, and i have called and left a message. That was over 3 weeks ago. So we just ordered the replacement parts off amazon. I will never ever ever recommend a snap cycle bike to anyone. They advertise a warranty buts its no good if they wont replace the parts or contact you back.

Amanda S. · Verified buyer · Submitted on the Judge.me review site
Snapcycle replied · Nov 11, 2026

We’re sorry to hear about the crash and your difficulty reaching us. Please keep the bike out of use until it has been inspected. Contact support at service@snapcycle.com with your order details and photos so the reported failure can be reviewed.

★★★★★

Great bike

My husband bought us a couple of Stinger bikes and I could not be happier! Even though I haven't gotten to ride it much yet, I am already comfortable riding mine. It's a good solid bike and I look forward to riding it a lot this coming year and for years to come!

Photo from Mary B.’s review
Mary B. · Submitted on the Judge.me review site
02 — PRESS & VIDEO

Independent
reviews.

Media reviews from our archive, labeled with the model tested and the original publication year. Specifications may differ from current models.

Snapcycle Storm all-terrain video review Storm — All-Terrain Review▶ YouTube · Storm · 2023

“It folds up easily, making it perfect for taking with you on trips or storing in a small space.”

We Tried It · S1 · 2022 review · Read

“A very stable ride that soaks up all of the bumps and jumps with ease.”

CleanTechnica · Original Pegasus · 2023 · historical model · Read

“A very capable e-bike that handles the off-road terrain like a champ.”

Electric Bike Review · S1 · 2021 review · Read

Also in the archive: BikeRide — R1 Pro · 2024 · historical model

03 — HOW THIS PAGE WORKS

What you’re
reading.

  • Reviews are collected by Judge.me, mostly through an email sent to customers after delivery. “Verified buyer” means Judge.me matched the review to an order.
  • We show reviews of every star rating. Our replies appear under the review they answer.
  • We leave out entries that contain someone’s private information, test entries, entries the reviewer deleted, and entries we could not connect to a purchase. As of November 11, 2026 that is 6 entries in total, and the rule is the same whatever the rating.
  • Some reviewers received a coupon for a future purchase after leaving a review. Those reviews are labeled.
  • Questions about a review or your order: service@snapcycle.com.

See today’s
lineup.

Current models and their own reviews are on each product page.