Bought sight unseen from Snapcycle website. Could not be more pleased with my purchase! Very impressed with ordering process, shipping updates, condition when received, ease of setup and overall build quality. I will pass my very positive experience on to friends and family and highly recommend that they purchase a Snapcycle. A five-star +++ experience. Thank you Snapcycle! Michael T.
Superior quality, love this machine from the tires to the bars. It's perfection!
The bikes arrived in about 1 week, although FedEx initially gave us false hopes by predicting the delivery date too early. There were some minor scratches in the finish, one of the derailleur guards was slightly bent as was one of the cargo racks. Both derailleurs required adjustment before all of the gears could be reached. The only real issue was a broken fender on one bike. Snapcycle quickly agreed to send a replacement and it arrived in just a few days. We are really happy with the free helmets and panniers from the Halloween special. The bikes came with better tires than expected, but I'm not sure the batteries are Samsung. They don't indicate a brand and they aren't UL listed. We are very impressed with the performance, beefiness, and finish of the bikes. We've now had a chance to use them a half dozen or more times including one 32 mile excursion and two shorter ones. We could not be more pleased.
I have had my S1 for a few weeks and been riding it daily. So far everything is working perfectly. The bike seems to be extremely well engineered.
At first the weight (68lbs) was intimidating and I was worried about riding. After you actually take off the bike handles great and the weight is not even an issue. The hardest part is stopping and knowing when to hit the brakes and put your feet down.
I am 6’3” and 220lbs and the bike has no struggles going up hills. Pedaling on this bike is not like on a regular bike. You are basically just ghost-pedaling to keep the pedals spinning with almost no resistance in order to keep the pedal assist activated. No need to fully extend your legs like on a regular bike. Just put the seat at a comfortable and safe height. I find I’m usually using throttle only most of the time anyways.
This S1 is my first e-bike so I can’t compare it to others but at this point I am very satisfied. It’s fun to ride and brings out the kid in you.
Very happy , sturdy, holds phone perfectly
Great day bag for the step thru. Holds a large water bottle and there is good storage when you let down the side bags. Might be a little tall for the step over.
has long battery life, and fun to ride. Takes small bumps well, was easy to assemble and I love it
Same comments as our other bike. My only regret is not getting a step thru like my wife’s. Really liked the sweet back handles on the step thru
Finally got to take our new bikes for an initial run. Theses are our first e-bikes and it took a little bit getting used to. Rides like a champ. We went on a paved trail most of the way just so we could fine tune the adjustments on the seat and handlebars which we both loved. Easy to put together which I think it took more time to get the wrapping off than the assembly. Had one issue putting it together (my fault) so I sent a message to the company asking for help. They get right back to me with the solution and it was a easy fix. Great customer service. We love the bikes!! I’m 71 and my wife is 65.
This bag fits so perfectly you never even know it's there. It holds everything you need for a long ride and then some! The shoulder strap is a huge bonus.
Covers the phone and additional compartment for my wallet.
My Eagle arrived within a week of ordering, in very good shape. Assembly, which was mostly attaching the fenders, went very quickly. I'm recovering from spinal surgery, so haven't been able to put it through all its paces yet, but the first 40 miles have been great fun! I wanted a powerful bike to pull a trailer with my 95 pound dog. It took a little coaxing to get Gilda in her trailer, but the Eagle handled the first two rides, 10 miles total, with no problems at all. We rode comfortably mostly in PAS 1 and 2, but 3 and 4 were very smooth as well. The disc brakes worked well and stopped efficiently even with the added weight. I did not notice any additional drag on the motor.
I find that I can exercise as much or as little as I want with the pedal assist. The motor removes the worry about having enough stamina to complete a ride and I'm certain I'll ride much more often, and much further, as a result. The geometry is very upright, which is helpful for me with my neck situation. The ride is very smooth, although I haven't been on any gravel roads or trails yet, just some potholed streets and railroad tracks.The folded bike just fits into the hatch of my 2018 Buick Envision.
All in all, I am super happy so far. If it proves durable, it seems a very good bike for the money.
I've had my Infinity for about a week now. I'm really enjoying it. My friends who are Ebikers with older bikes are amazed by this bike. I'm slowly getting to know how to work the controls, but so far it's good.
The R1 step thru is everything I hoped for in an ebike! Assembly was a snap with the video guide. Customer service is outstanding! I am amazed at how smooth and comfortable the ride is. The power going up hills is a blessing to a guy who recently had back surgery. I would highly recommend this bike to anyone looking for one.
From the Bearded Quality Engineer
I just unpacked and assembled the New Rev of the Snapcycle R1.
I will be putting together a video on youtube about this R1 rev. soon.
But for those wandering about what Snapcycle did with all of our suggestions? Well, they took notes and used a great deal of them (especially when related to safety).
1. Handlebar Stim is now adjustable, no more one size fits all.
2. The frame in the Rear Swing Arm has been is Stamps and Welded for more tensile strength (withstands more weight).
3. Hydraulic Breaks (front and back).
4. Upgrade of tires to Kenda's (wheel balancing would be beneficial to the quality or the ride).
5. Electric LED Integrated Taillight / Breaklight.
6. The Packaging is rock solid now. The box is in cognitive, pretending to be a large screen TV.
THINGS TO NOTE:
The nose of the seat is so long that (if you are a shorter stature person) the lowest portion of the High-Bar is not usable to rest you private parts over. Keep this in mind when ordering your bike. Although the High-Bar offers more tensile strength for us heavier built people, it also present an obstacle for those of us that are short in stature.
The handlebars on th R1 High-Bar are different then the handlebars on the R1 Step-through.
Review the pictures for Visual Aspects.
I ride on packed, loose gravel roads, and some trails. The zoom seat suspension took out the jarring of a hard tail bike. Nice addition but it does raise the seat height 4".
My wife's R1 step thru has a cushy seat that seems to complement the Zoom post suspension.
First time I have rode a bike in years. I have a couple of hills to go up or down in my neighbor hood and now I can tackle them. Great quality. I wish there were more accessories on the website for the Eagle, but I hear they are coming.
The rear rack for the Eagle
The rear rack for the Eagle I received is not the same as the rack pictured on the website. It's lacking about 50% of the support bars on both of the sides. It would have been nice to get what I ordered.
I have another e-bike (not a Snapcycle) I use in LA when we are visiting my son, but found myself missing the riding experience after returning home to NJ. I couldn't pass up the recent sale and my R1 step-thru arrived three days ago. Wow, am I impressed! Assembly was a breeze...I just followed the excellent video. The only difference was the stem/handlebar installation as it's different on the step-thru than what is shown in the video. Total time was about 2 hours but I really went slow and double checked every step since it was my first time assembling a bike. Since I have been using a fat tire bike in California, I did have something to compare it to. Spec wise, the two bikes are very similar. I don't want to mention the other brand, so let's just say it starts with an "A". Well, my new R1 is smoother in overall ride, a bit quicker and just seems to handle better. I can't speak for range yet, but I'm extremely satisfied with my purchase. Oh, and I have to mention customer service. I actually ordered the bike while away in Toronto. I was concerned about delivery and contacted customer service about holding off shipping until I was sure I would be there to accept it. Response and follow up within an hour is pretty impressive! Thanks Snapcycle! You guys are doing a great job!
Greetings from Wyoming, we had read all the reviews and felt comfortable purchasing the R1 especially the reviews on customer service. The total experience after the purchase was smooth, I knew the bike had a headlight but was pleasantly surprised to find that it also had a taillight that was also a brake light, not to mention it also has a horn. Well put together bike, packed extremely well and an absolute pleasure to ride, looking forward to taking it up to our Big Horn Mountains.
My first ebike and I love it. Assembly took me about an hour. While the battery was charging, I took a "bike ride". Easy to pedal on flat ground, took effort to get up hills. Very impressed with the power assist, good choice is the twist throttle.
My eBike was shipped on time, undamaged and with all the parts and pieces. It’s easy to operate, looks good and rides well. So far, I’m loving my new ‘toy’ whether it’s tooling around the city or commuting to work.
