My warrior bike came in damaged and customer service has been unresponsive after multiple attempts to reach them. When they finally replied, they are sending a fender, which I did not specify so I’m not sure where the confusion is. The photos provided were clear it was the body/frame, which is welded so I can’t install myself. They have yet to respond to that latest email and I’ve grown frustrated seeing that the warranty is not being upheld. I was patient and understanding in the beginning, but having read other 1 star reviews - the customer service checks out
I love my new Snapcycle R1 E-bike. Easy to ride, easy to assemble and great price!
This bike is a BEAST. Very easy to assemble and feels smooth, powerful, and comfortable while riding. Would absolutely recommend.
Let’s start out by saying this bike is the one I thought this bike would be too big for me too much all together from the reviews well am here to tell you I absolutely love this bike am 5’3 and this bike I love I been riding every since I got it love it I would really recommend it if you looking for a nice looking bike plus with all the extras this the one ok love it wish I could get another one for company when they come over oh yeah it was very easy to assemble very easy
Bought sight unseen from Snapcycle website. Could not be more pleased with my purchase! Very impressed with ordering process, shipping updates, condition when received, ease of setup and overall build quality. I will pass my very positive experience on to friends and family and highly recommend that they purchase a Snapcycle. A five-star +++ experience. Thank you Snapcycle! Michael T.
Superior quality, love this machine from the tires to the bars. It's perfection!
The bikes arrived in about 1 week, although FedEx initially gave us false hopes by predicting the delivery date too early. There were some minor scratches in the finish, one of the derailleur guards was slightly bent as was one of the cargo racks. Both derailleurs required adjustment before all of the gears could be reached. The only real issue was a broken fender on one bike. Snapcycle quickly agreed to send a replacement and it arrived in just a few days. We are really happy with the free helmets and panniers from the Halloween special. The bikes came with better tires than expected, but I'm not sure the batteries are Samsung. They don't indicate a brand and they aren't UL listed. We are very impressed with the performance, beefiness, and finish of the bikes. We've now had a chance to use them a half dozen or more times including one 32 mile excursion and two shorter ones. We could not be more pleased.
I have had my S1 for a few weeks and been riding it daily. So far everything is working perfectly. The bike seems to be extremely well engineered.
At first the weight (68lbs) was intimidating and I was worried about riding. After you actually take off the bike handles great and the weight is not even an issue. The hardest part is stopping and knowing when to hit the brakes and put your feet down.
I am 6’3” and 220lbs and the bike has no struggles going up hills. Pedaling on this bike is not like on a regular bike. You are basically just ghost-pedaling to keep the pedals spinning with almost no resistance in order to keep the pedal assist activated. No need to fully extend your legs like on a regular bike. Just put the seat at a comfortable and safe height. I find I’m usually using throttle only most of the time anyways.
This S1 is my first e-bike so I can’t compare it to others but at this point I am very satisfied. It’s fun to ride and brings out the kid in you.
Very happy , sturdy, holds phone perfectly
Great day bag for the step thru. Holds a large water bottle and there is good storage when you let down the side bags. Might be a little tall for the step over.
has long battery life, and fun to ride. Takes small bumps well, was easy to assemble and I love it
Same comments as our other bike. My only regret is not getting a step thru like my wife’s. Really liked the sweet back handles on the step thru
Finally got to take our new bikes for an initial run. Theses are our first e-bikes and it took a little bit getting used to. Rides like a champ. We went on a paved trail most of the way just so we could fine tune the adjustments on the seat and handlebars which we both loved. Easy to put together which I think it took more time to get the wrapping off than the assembly. Had one issue putting it together (my fault) so I sent a message to the company asking for help. They get right back to me with the solution and it was a easy fix. Great customer service. We love the bikes!! I’m 71 and my wife is 65.
This bag fits so perfectly you never even know it's there. It holds everything you need for a long ride and then some! The shoulder strap is a huge bonus.
Covers the phone and additional compartment for my wallet.
My Eagle arrived within a week of ordering, in very good shape. Assembly, which was mostly attaching the fenders, went very quickly. I'm recovering from spinal surgery, so haven't been able to put it through all its paces yet, but the first 40 miles have been great fun! I wanted a powerful bike to pull a trailer with my 95 pound dog. It took a little coaxing to get Gilda in her trailer, but the Eagle handled the first two rides, 10 miles total, with no problems at all. We rode comfortably mostly in PAS 1 and 2, but 3 and 4 were very smooth as well. The disc brakes worked well and stopped efficiently even with the added weight. I did not notice any additional drag on the motor.
I find that I can exercise as much or as little as I want with the pedal assist. The motor removes the worry about having enough stamina to complete a ride and I'm certain I'll ride much more often, and much further, as a result. The geometry is very upright, which is helpful for me with my neck situation. The ride is very smooth, although I haven't been on any gravel roads or trails yet, just some potholed streets and railroad tracks.The folded bike just fits into the hatch of my 2018 Buick Envision.
All in all, I am super happy so far. If it proves durable, it seems a very good bike for the money.
I've had my Infinity for about a week now. I'm really enjoying it. My friends who are Ebikers with older bikes are amazed by this bike. I'm slowly getting to know how to work the controls, but so far it's good.
The R1 step thru is everything I hoped for in an ebike! Assembly was a snap with the video guide. Customer service is outstanding! I am amazed at how smooth and comfortable the ride is. The power going up hills is a blessing to a guy who recently had back surgery. I would highly recommend this bike to anyone looking for one.
From the Bearded Quality Engineer
I just unpacked and assembled the New Rev of the Snapcycle R1.
I will be putting together a video on youtube about this R1 rev. soon.
But for those wandering about what Snapcycle did with all of our suggestions? Well, they took notes and used a great deal of them (especially when related to safety).
1. Handlebar Stim is now adjustable, no more one size fits all.
2. The frame in the Rear Swing Arm has been is Stamps and Welded for more tensile strength (withstands more weight).
3. Hydraulic Breaks (front and back).
4. Upgrade of tires to Kenda's (wheel balancing would be beneficial to the quality or the ride).
5. Electric LED Integrated Taillight / Breaklight.
6. The Packaging is rock solid now. The box is in cognitive, pretending to be a large screen TV.
THINGS TO NOTE:
The nose of the seat is so long that (if you are a shorter stature person) the lowest portion of the High-Bar is not usable to rest you private parts over. Keep this in mind when ordering your bike. Although the High-Bar offers more tensile strength for us heavier built people, it also present an obstacle for those of us that are short in stature.
The handlebars on th R1 High-Bar are different then the handlebars on the R1 Step-through.
Review the pictures for Visual Aspects.
I ride on packed, loose gravel roads, and some trails. The zoom seat suspension took out the jarring of a hard tail bike. Nice addition but it does raise the seat height 4".
My wife's R1 step thru has a cushy seat that seems to complement the Zoom post suspension.
First time I have rode a bike in years. I have a couple of hills to go up or down in my neighbor hood and now I can tackle them. Great quality. I wish there were more accessories on the website for the Eagle, but I hear they are coming.
